Customer Service Associate in Bangalore

2 weeks ago


Bengaluru, Karnataka, India Shades of Spring Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Key Responsibilities

  • Answer enquiries regarding products and offers
  • Be available on chat for customer queries
  • Provide accurate and timely resolutions to customer queries
  • Escalate complex problems to relevant teams
  • Assist customers with any custom made orders
  • Identify cross selling and up selling opportunities

About Company: Shades Of Spring is redefining the flower delivery experience, making the giving and receiving of beautiful fresh flowers the joy it is meant to be. We are the original subscription online flower delivery company and now offer several new products including occasion boxes and hand-tied bouquets, in addition to our current subscription flower range. We offer next-day online flower delivery across Bangalore and will be expanding to more cities soon. All our flowers are hand-picked by our farmers all over India. These flowers are packed in specially designed boxes by floral experts to ensure they arrive in pristine condition, ready for styling into a beautiful bouquet.



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