Customer Relationship Associate

5 days ago

Cochin, Kerala, India Voxbay Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Responsibilities

  • Develop and maintain strong, long-term relationships with key clients, serving as their primary point of contact.
  • Understand clients' business objectives, challenges, and industry trends to provide tailored solutions.
  • Act as a strategic advisor, ensuring clients maximize the value of our products and services.
  • Handle client concerns and resolve issues promptly to enhance customer satisfaction and retention.
  • Identify opportunities to upsell and cross-sell products or services to increase revenue.
  • Collaborate with the sales team to acquire and onboard new key accounts.
  • Conduct regular business reviews with clients to assess satisfaction, performance metrics, and areas for improvement.
  • Monitor key account performance, analyze market trends, and develop data-driven strategies for growth.
  • Prepare and present reports on account performance, sales progress, and customer feedback.
  • Work cross-functionally with internal teams (sales, marketing, operations, product, and support) to ensure seamless service delivery.

Requirements

  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field
  • 6 Months to 2 Years in Key Account Management, Business Development, or a similar client-facing role.
  • Proven track record of successfully managing key accounts.
  • Strong negotiation, communication, and interpersonal skills.
  • Ability to develop and execute strategic account management plans.
  • Analytical mindset with proficiency in data interpretation and reporting.
  • Excellent problem-solving and conflict-resolution abilities.
  • Proficiency in CRM software.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Paid time off

Work Location: In person

  • Customer Success Associate

    1 day ago

    Cochin, Kerala, India beBeeBusiness Full time ₹ 1,50,000 - ₹ 28,00,000

    Customer Success AssociateAchieving business objectives involves acquiring new customer relationships and maintaining them to drive growth.We are looking for graduates from any discipline who can identify target areas for prospective business opportunities.The ideal candidate will pre-screen customer segments according to organizational norms, ensuring...

  • Customer Relationship Associate

    3 days ago

    Cochin, Kerala, India beBeeRelationship Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Career seekers can explore opportunities in customer relations at an EdTech startup focused on AI and coding education.We empower students to build projects, apps, and games through live classes led by Computer Science instructors.Our mission is to help kids develop a love for coding and prepare them to become creators, entrepreneurs, engineers, and...

  • Customer Relations Associate

    3 days ago

    Cochin, Kerala, India Fuselage Innovations Pvt Ltd Full time ₹ 15,000 - ₹ 16,000 per year

    Position: Customer Relations AssociateLocation: Kochi, KeralaCompany: Fuselage Innovations Pvt LtdIndustry: DroneTech / Defence / Technology SolutionsExperience: 0–1 year (freshers may also apply)Employment Type: Full-time, PermanentAbout the RoleWe are looking for a friendly and motivated Customer Relations Associate who is fluent in Hindi. The role...

  • Customer Relationship Manager

    2 weeks ago

    Cochin, Kerala, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Relationship ManagerWe are seeking an experienced and customer-focused Customer Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with customers, ensuring high satisfaction levels.The Customer Relationship Manager will act as the primary point of contact for customers,...

  • Customer Relationship Executive

    7 days ago

    Cochin, Kerala, India DigiAcharya Pvt Ltd Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Designation: Customer Relationship Executive-Overseas educationLocation: Palarivattom, cochinJob Overview:Join our team as a Customer Relationship Executive at Infos Connect based in Cochin. This full-time, junior-level position requires a minimum of one year of relevant work experience. You will play a pivotal role in maintaining and nurturing our customer...

  • Customer Relationship Officer

    5 days ago

    Cochin, Kerala, India CONNECTING 2 WORK Full time

    Job Description We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You...

  • Customer Relationship Executive

    3 days ago

    Cochin, Kerala, India FINOVEST GROUP Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Finovest Group is seeking a dynamic and customer-focused Client Relationship Executive to join our growing team. The ideal candidate will have excellent communication and convincing skills, along with sound knowledge of financial products such as Recurring Deposits (RDs), Fixed Deposits (FDs), Gold Loans, and related services. This role involves building and...

  • Associate Customer Service

    5 days ago

    Cochin, Kerala, India Burndy Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are looking for suitable Graduates experienced with good communication skills to support the Hubbell India customer service Teams routine, adhoc activities, and projects predominantly but not limited to any specific task. This requirement is for responding to customer enquiries, sales order creation, expediting orders, quote creations, price resolutions &...

  • Customer Relationship Executive

    1 week ago

    Cochin, Kerala, India VEZA TAXTECH PRIVATE LIMITED Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    We're looking for a highly energetic and communicative Customer Relationship Executive to join our team If you're passionate about people, thrive in fast-paced environments, and love helping clients succeed, this is the role for you.Key Responsibilities:Build and maintain strong, long-term client relationshipsBe the main point of contact for customer queries...

  • Customer Relationship Executive

    3 weeks ago

    Cochin, Kerala, India ALN Global Private Limited Full time

    Company Description ALN Global Private limited, we are into the aluminium windows and door industry for the last 50 years of specialised expertise. Our commitment to innovation drives us to engineer cutting-edge solutions that seamlessly blend durability, energy efficiency, and modern design for both residential and commercial applications. We cater to a...