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Assistant Manager

2 weeks ago

Pune, Maharashtra, India Crowdstrike Full time US$ 90,000 - US$ 1,20,000 per year

Role & responsibilities

  • Supervise end-to-end AMER payroll operations using ADP Global View (SAP), Workday, and ADP Workforce Now, ensuring accurate and timely processing for US, Canada, Mexico, and Brazil payrolls.
  • Lead, mentor, and develop team members through regular 1:1s, performance reviews, and training initiatives while managing workload distribution effectively.
  • Oversee payroll processing cycles, including pre-payroll activities, processing deadlines, and post-payroll reconciliations.
  • Monitor and review payroll reconciliations, variance analysis, and audit reports to ensure accuracy and compliance.
  • Manage and validate payroll inputs including new hires, terminations, status changes, tax changes, deductions, and retroactive adjustments.
  • Oversee stock compensation processing including RSU vesting, ESPP administration, tax calculations, and compliance requirements.
  • Coordinate with ADP and other vendors for system maintenance, updates, and issue resolution.
  • Manage inbound and outbound integrations between payroll platforms and vendor systems, ensuring data accuracy and timely transfers.
  • Monitor and implement regulatory changes related to benefit plans, overtime rules, and tax regulations across AMER regions.
  • Maintain SOX compliance through proper documentation, controls, and regular audits.
  • Develop and deliver monthly KPI dashboards tracking processing accuracy, timeline adherence, and team productivity.
  • Create and maintain cross-skill matrix for team development and coverage planning.
  • Build strong partnerships with HR partners, Benefits, Stock team, & other stakeholders through regular communication and collaboration.
  • Establish and maintain comprehensive knowledge repository for payroll processes, procedures, and training materials.
  • Oversee regular and ad-hoc reporting requirements, ensuring accurate and timely delivery.
  • Lead year-end activities including W-2 processing, reconciliations, and tax form distribution.
  • Identify and implement process improvements to enhance efficiency and accuracy.
  • Participate in budget planning and forecasting for payroll operations.
  • Manage special projects including system implementations and upgrades.
  • Ensure compliance with federal, state, and local tax regulations across all AMER jurisdictions.
  • Coordinate and review all payroll-related journal entries and general ledger reconciliations.
  • Manage benefit deduction reconciliations including 401(k), FSA, and health insurance.
  • Lead system testing and validation during upgrades or modifications.
  • Develop and maintain standard operating procedures for all payroll processes.
  • Coordinate with external auditors and tax authorities as needed.
  • Manage emergency and off-cycle payment processes when required.
  • Monitor and analyze payroll trends to identify potential issues or improvements.

Preferred candidate profile

  • Bachelors degree in finance, Accounting, or related field.
  • 15+ years of progressive AMER payroll operations experience.
  • Extensive experience managing multi-country payroll operations across USA, Canada, Mexico, Columbia, Chile, and Brazil in high-growth environments.
  • Advanced expertise in equity compensation processing (RSU/ESPP/NQ) and cafeteria plan administration.
  • Proven proficiency in ADP Global View (SAP), Workday, and ADP Workforce Now.
  • Demonstrated experience in managing system integrations, including inbound/outbound interfaces between payroll and vendor platforms.
  • Comprehensive understanding of Federal, State, and multi-country payroll tax regulations and compliance requirements.
  • Expert knowledge of payroll systems, earnings/deduction codes, W-2/W-2C processing, and GL mapping.
  • Strong track record in year-end payroll activities, reconciliations, and statutory reporting across AMER regions.
  • Proven leadership experience with ability to develop, mentor, and manage high-performing teams.
  • Demonstrated success in implementing process improvements and automation initiatives.
  • Excellence in project management, including system implementations and upgrades.
  • Strong stakeholder management skills with ability to partner effectively with HR, Finance, and external vendors.
  • Advanced problem-solving abilities with strong attention to detail and accuracy.
  • Exceptional communication skills (written and verbal) with ability to interact at all organizational levels.
  • Experience in managing payroll operations in fast-paced, dynamic environments with changing priorities.
  • Strong analytical skills with ability to develop and track KPIs and performance metrics.
  • Proven ability to maintain confidentiality and handle sensitive information with discretion.
  • Experience in developing and maintaining SOX controls and compliance procedures.
  • Self-motivated professionals with proactive approach to challenges and continuous improvement.
  • Demonstrated ability to lead multiple high-priority projects while ensuring operational excellence in day-to-day activities.

Work Location : Kharadi, Pune (work form office)

Shift Timing : 5:00 PM to 2:00 AM IST