Assistant Manager

7 days ago

Pune, Maharashtra, India Tata AIA Life Insurance Full time
Job Description

A Position Overview

Position Title

- Assistant Manager - Agency Business Associates

Department

- NA

Level/ Band

- NA

B Role Summary

- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training, and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead staff.
- Overseeing retail inventory.
- Assisting customers whenever necessary.
- Organizing employee schedule.
- Ensuring that health, safety, and security rules are followed.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Maintaining merchandise and a visual plan.
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
- Supporting store manager as needed.

C Key Result Areas

- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training, and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead staff.
- Overseeing retail inventory.
- Assisting customers whenever necessary.
- Organizing employee schedule.
- Ensuring that health, safety, and security rules are followed.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Maintaining merchandise and a visual plan.
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
- Supporting store manager as needed.

D Reporting

- NA

E Skills Required

Technical

- NA

Behavioral

- Essential
- Leadership
- Customer service
- Inventory management
- Training
- Cost control
- Employee motivation

Incumbent Characteristics

- Essential
- NA
- Desired
- NA

Qualification

- Graduate/ Post-Graduate

Experience

- NA (Assumed 3-5 years in a similar leadership or management role)

F Basic Competency

- NA

Disclaimer

This Job Description is indicative in nature. The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organizational need/requirement from time to time.

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