Payroll Delivery Lead

4 days ago

Hyderabad, Telangana, India Akrivia HCM Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Payroll Implementation Delivery Head

Location: Hyderabad | Travel 20-30% across India/SEA/GCC

Function: Professional Services / Customer Success Implementations

Experience: 1015 years overall; 5+ years managing payroll implementation consultants on HCM/global payroll platforms

About the Role

You will own end-to-end delivery of Akrivia HCM Payroll implementations across India, GCC, and Southeast Asiadriving project governance, statutory accuracy, integrations, and customer go-live success. You'll lead a multi-country team of implementation consultants, payroll SMEs, and integration specialists, ensuring predictable timelines, right-first-time payroll, and reference-worthy go-lives.

Key Responsibilities

  • Delivery Leadership: Run a portfolio of concurrent payroll projects (mid-market to enterprise). Own scope, plan, RAID logs, change control, and steering cadence.
  • People Management: Hire, coach, and performance-manage implementation consultants/SMEs across regions; build country pods and a bench.

  • Statutory Ownership: Ensure configuration and calculations meet country laws and deadlines:

  • India: EPF/ESI/PT/LWF, Bonus/Gratuity, IT declarations, F&F, Arrears/Retro, Form 24Q/26Q, e-returns.

  • GCC: EOS/Gratuity, GOSI (KSA/BH), WPS (UAE/Qatar/Kuwait), leave encashment, indemnity, multi-currency.

  • SEA (e.g., SG/MY/PH/ID): CPF & IRAS (SG), SOCSO/EPF (MY), 13th-month (PH), BPJS (ID), local tax tables/filings.

  • Methodology & QA: Standardize playbooks, templates, and SIT/UAT sign-off; drive "payroll dry-run" quality gates before go-live.

  • Integrations: Orchestrate HR, T&A, benefits, finance/ERP (e.g., NetSuite, Tally, SAP), SSO/IDP; define file specs and APIs; own cutover.
  • Stakeholder Management: Executive-level steering, risk communication, and expectation setting; turn escalations into recovery plans.
  • Operational Readiness: Hand-off to Support/CSM with run-books, control totals, and compliance calendars; measure first-cycle stability.
  • Continuous Improvement: Build a regional statutory knowledge base, calculators, and checklists; track defects to root cause and feed product.

Must-Have Qualifications

  • Proven track record leading multi-country payroll implementations (India + at least one GCC and one SEA market).
  • 5+ years managing payroll implementation teams/consultants on a modern HCM/payroll platform (Akrivia, SAP/SuccessFactors, Oracle, Darwinbox, ADP, Ramco, etc.).
  • Strong grasp of country-specific payroll rules (earnings/deductions, retro/arrears, F&F, EOS/Gratuity, 13th month, statutory filings, WPS/CPF/GOSI).
  • Hands-on with project governance tools (Jira, Confluence, MS Project/Smartsheet), UAT/SIT, and cutover.
  • Integration exposure (APIs, SFTP, flat files) with T&A, finance/ERP, and identity/SSO.
  • Excellent client communication, executive reporting, and negotiation skills.

Good to Have

  • Experience standing up implementation COEs and offshore/near-shore models.
  • Payroll data migration, data quality frameworks, and parallel-run automation.
  • Knowledge of ISO/SOC controls in payroll processes.

What You'll Lead

  • Team: 8–20 (country payroll SMEs, implementation consultants, integration analysts, QA).
  • Interfaces: Product, Engineering, Support, CSM, Sales, Partners.

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