QA Consultant

2 days ago

Jaipur, Rajasthan, India Bill Gosling Outsourcing Full time

Join a Team That's Passionate About Making Lives Better

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We're looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results

Evaluate & audit conversations / transactions on behalf of assigned client process(es) as per pre-defined guidelines ensuring zero / minimal quality variance while maintaining productivity parameters. Quality consultant is expected to evaluate and audit telephone, email and chat communication / transaction and provide detailed feedback via an evaluation tool to the customer

What You'll Do:

  • Consistently ensure that quality variance is well below threshold and internal quality scores are exemplary
  • Write feedback, if applicable, to enthuse performance development at an agent level and per client instructions
  • Regularly participate in client / internal calibration calls to ensure consistency of scoring & knowledge
  • Meet and exceed daily volume and productivity targets
  • Successfully clear the client specific training and ensure all subsequent updates are well understood & implemented
  • Participate in various internal/external training programs to continuously hone required skills and knowledge base.

Abide by all HR policies and processes including but not limited to code of conduct, attendance, and floor discipline.

What We're Looking For:

All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French.  Please note that Information security responsibilities are based on role

Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training: We offer extensive paid training to ensure you're equipped for success.

  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun From team engagement activities to social events, we foster a lively and inclusive work environment where you'll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.  

  • Rewarding Work: Help businesses grow while making a real difference in people's lives

Get to Know Us Better Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work

Twitter & Instagram: bgocareers 

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website –

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing's Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives

  • Consultant Analyst

    11 hours ago

    Jaipur, Rajasthan, India BOT Consulting Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    The Consultant Analyst– QA will be an instrumental member of the project team testing Salesforce software features as part of a collaborative team and assisting with support requests. This role is responsible for executive quality review of our clients' Salesforce implementations. Responsibilities include creating test plans and strategy, and test cases in...

  • QA Consultant

    1 week ago

    Jaipur, Rajasthan, India Bill Gosling Outsourcing Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

  • QA Consultant

    1 week ago

    Jaipur, Rajasthan, India Bill Gosling Outsourcing Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

  • Salesforce QA Senior Analyst

    1 week ago

    Jaipur, Rajasthan, India Spaulding Ridge Full time ₹ 7,50,000 - ₹ 15,00,000 per year

    Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.At Spaulding Ridge, we believe all business is personal. Core to our values is...

  • Associate Quality Analyst

    2 weeks ago

    Jaipur, Rajasthan, India A3Logics Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location: Jaipur, Rajasthan (On-site)Experience: 0-1 Year (Fresh B.Tech / BE / Computer Graduates)Department: Quality AssuranceStep into your professional career with cutting-edge work and real exposure.Join a collaborative team based in Jaipur and shine through hands-on learning, mentorship, and growth.Get the chance to build your QA skills from day one –...

  • Quality Head

    2 weeks ago

    Jaipur, Rajasthan, India Shubhashish Builders And Developers Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Key ResponsibilitiesDevelop, implement, and oversee the Quality Management System (QMS) across all project sites.Ensure compliance with IS codes, RERA guidelines, NBC, and company quality standards.Define and monitor quality control processes for civil, structural, finishing, and MEP works.Conduct regular audits, inspections, and material testing to ensure...

  • Lead Consultant Backend Developer, Java

    10 hours ago

    Jaipur, Rajasthan, India Genpact Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

  • Commis II – Indian Cuisine

    4 days ago

    Jaipur, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Looking for a skilled QA Engineer to join our team at AQM Technologies Private Limited. The ideal candidate will have 88 years of experience in the IT Services & Consulting industry. Roles and Responsibility - Collaborate with cross-functional teams to identify and prioritize testing requirements.- Develop and execute comprehensive test plans to ensure...

  • Quality Assurance Manager

    2 days ago

    Jaipur, Rajasthan, India Extensible IT Solutions Private limited Full time ₹ 25,00,000 - ₹ 30,00,000 per year

    Quality Assurance ManagerPosition Summary:The Quality Assurance Manager is an integral part to the success of Hexure's products and company and is responsible for ensuring high quality and reliability of software deliveries to our clients across all platforms. The Quality Assurance Manager will be responsible for leading and mentoring a team of QA Analysts...

  • Quality Assurance Analyst

    2 weeks ago

    Jaipur, Rajasthan, India Hexure Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Description : The Quality Engineer is an integral part to the success of Hexures products and company and is responsible for ensuring high quality and reliability of software deliveries to our clients across all platforms. The Quality Engineer will design, develop, and execute automated test scripts to ensure the quality, functionality, and adherence...