Network Operations Center Manager
4 days ago
Role: NOC Manager
Location: Gurgaon
Mode: Hybrid
Type: Contract
Job Description:
- 12+ years of professional experience in IT Infrastructure Operations and Production Support environments.
- Proven ability to mentor a team of SME engineers across multiple IT domains for delivering infrastructure services.
- Extensive experience leading technical transitions, projects, and solutioning, including data center consolidations and large-scale enterprise systems integration.
- Skilled in IT Strategy, IT Transformation, Cloud Architecture, and cloud migration projects.
- Collaborates with Service Delivery and Engineering teams to clarify service expectations through diagrams, documentation, and presentations.
- Effective communicator; experienced in presenting solutions to stakeholders and senior leadership.
- Manages diverse host environments including web servers, VMware, Hyper-V, Horizon VDI, Citrix, and database servers.
- Experienced in managing Active Directory, DNS, DFS, DHCP, and Microsoft 365.
- Strong troubleshooting capabilities for Windows/Linux server performance and health checks.
- Proficient in SSO, Okta, and Microsoft MFA administration and issue resolution.
- Skilled in patching/updating Windows OS using SCCM and WSUS.
- Solid understanding of Data Center architecture, virtualization, storage, LAN/WAN networking, routers, switches, and interfaces.
- Knowledgeable in Business Continuity Planning (BCP) and Disaster Recovery (DR) solutions.
- Automation experience using tools like Chef, Puppet, and Ansible.
- Proficient in managing monitoring tools such as SolarWinds, Nagios, and Datadog.
- Experienced in resource planning based on project scope.
- Hands-on knowledge of cloud platforms including Microsoft Azure and AWS.
- Strong understanding of ITIL processes: Incident, Problem, Change, and Event Management.
- Collaborates with management on OPEX and CAPEX budgeting for fiscal years.
Job Type: Permanent
Pay: ₹2,000, ₹2,500,000.00 per year
Experience:
- IT Infrastructure Operations & Production: 10 years (Required)
- Vmware : 5 years (Required)
- Windows server: 3 years (Required)
- Azure Cloud: 5 years (Required)
- Active directory: 4 years (Required)
- ITIL Process : 3 years (Required)
Work Location: In person
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