Digital Commerce Assistant
1 week ago
Job description
The Digital Commerce professional will be responsible for managing and growing the company's online sales channels. This role involves overseeing e-commerce platforms, optimizing product listings, driving digital sales strategies, and enhancing the overall customer shopping experience. The candidate will work closely with cross-functional teams including marketing, IT, operations, and logistics to ensure seamless execution of digital commerce initiatives.
Key Responsibilities
- Manage and optimize the company's online store(s) and digital marketplaces (e.g., Amazon, Flipkart, Shopify, Magento, WooCommerce).
- Oversee product catalog management, including product uploads, descriptions, pricing, and inventory tracking.
- Develop and execute strategies to drive online traffic, conversion, and revenue growth.
- Collaborate with marketing teams to plan and implement digital campaigns, SEO, SEM, and social commerce initiatives.
- Monitor customer behavior, sales performance, and website analytics to identify opportunities for improvement.
- Ensure smooth order processing, fulfillment, and customer service in coordination with operations teams.
- Stay updated on digital commerce trends, competitor activities, and emerging technologies.
- Prepare regular reports on sales performance, KPIs, and ROI for management review.
- Assist in improving the digital customer journey to enhance retention and loyalty.
- Support digital transformation projects and adoption of new e-commerce tools.
Skills & Qualifications
- Bachelor's degree in Marketing, Business, E-commerce, or related field.
- Experience in managing e-commerce platforms and digital sales channels.
- Knowledge of SEO, SEM, Google Analytics, and digital marketing best practices.
- Strong analytical and problem-solving skills.
- Familiarity with online marketplaces (e.g., Amazon, eBay, Flipkart) and e-commerce CMS platforms.
- Excellent communication, organizational, and multitasking abilities.
- Ability to work collaboratively across teams.
Job Types: Full-time, Fresher, Internship
Contract length: 3 months
Pay: ₹5, ₹8,000.00 per month
Work Location: In person
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