Customer Care Executive

22 hours ago

Maya Puri DelhiNCR, India Evierose Full time ₹ 1,50,000 - ₹ 4,50,000 per year

(Delhi based)

We are seeking a dedicated and empathetic Customer Care Executive to join our team at Evierose. This role requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.

Key Responsibilities:


• Respond promptly to customer inquiries via email, phone, and chat,


• Provide accurate information regarding products, orders, and policies.


• Resolve customer complaints in a professional and timely manner.


• Ensure customer satisfaction and maintain positive relationships.


• Keep updated with brand offerings and assist in improving customer service processes.

Qualifications:


• Strong verbal and written communication skills.


• Previous experience in customer service or a related fieid preferred.


• Ability to multitask and work efficiently in a fast-paced environment.


• Patience, empathy, and a customer-first mindset.


• Passion for fashion and eagerness to contribute

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