Client Relationship Manager

3 days ago

Banjara Hills, Telangana, India Zero Gravity Photography Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Urgent Hiring

Client Relationship Manager

Job Overview:

We are seeking a dedicated Client Relationship Manager to oversee and manage the post-production process for our wedding photography clients. This role focuses on ensuring client satisfaction, timely delivery, and smooth communication between clients and our post-production team.

Key Responsibilities:

  • Serve as the primary point of contact for clients throughout the post-production phase.
  • Understand client preferences and ensure these are communicated clearly to the post-production team.
  • Manage timelines and ensure timely delivery of edited photos and albums.
  • Address client concerns, feedback, and requests in a professional and timely manner.
  • Coordinate with the post-production team to ensure quality and consistency in the final product.
  • Maintain strong relationships with clients to encourage referrals and repeat business.
  • Provide updates to clients on the progress of their wedding photo editing and album creation.
  • Ensure client satisfaction by managing expectations and delivering high-quality results.

Qualifications:

  • Strong communication and interpersonal skills.
  • Experience in client relationship management, preferably in the creative or photography industry.
  • Ability to manage multiple projects and meet deadlines.
  • A keen eye for detail and an understanding of the wedding photography post-production process.
  • Problem-solving skills and a client-focused mindset.

Job Types: Full-time, Permanent

Pay: ₹15, ₹30,000.00 per month

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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