AppViewX - Implementation Architect - Linux/Windows Server
1 week ago
Description : Implementation Architect.
Experience : 5 years.
Location : Bangalore / Coimbatore / Remote (India).
About AppViewX :
AppViewX is trusted by global organizations to reduce risk, ensure compliance, and increase visibility across machine identity management and application infrastructure security.
Work with our cutting-edge Automation Platform, streamline workflows, and help prevent outages and security incidents, protecting enterprise reputation and bottom line.
Certified a Great Place to Work in India.
Role Overview :
As an Implementation Architect, you will :
- Drive customer onboarding, solutioning, and adoption of AppViewX products.
- Lead implementation for automating IT Network and Public Key Infrastructure.
- Maximize customer value by blending deep technical expertise with business insights.
Key Responsibilities :
Customer Onboarding :
- Collaborate with Customer Success Managers and Design Architects to implement solutions for new customers.
- Translate business challenges into technical solutions and facilitate quick go-live.
Adoption & Value Quantification :
- Support continuous adoption and usage with additional implementations.
- Serve as a trusted technical advisor, guiding customers through challenges.
- Identify new use cases to support account growth and renewals.
Customer Experience & Engagement :
- Provide customer feedback to enhance organizational processes and customer experience.
- Contribute to Customer Business Reviews for process improvement.
Roadmap Planning :
- Partner with cross-functional teams to translate needs into new solutions.
- Work closely with Product and Engineering to prioritize enhancements and shape the long-term roadmap.
Required Skills & Experience:
- Minimum 5 years in a technical implementation role.
- Willingness to work US Shift hours.
- Minimum 3 years in customer-facing technical roles (Customer Success Engineer, Solution, Professional Services, Technical Support, or SME), preferably post-sales for SaaS enterprise software.
- Domain Expertise: PKI, DNS, Active Directory, Cloud, ADCS, CRL, OCSP, and associated cryptographic standards.
- Certificate Lifecycle management/operations.
- PKI implementation processes.
- PKI integrations, MS Intune, SCEP, and enrollment practices.
Hands-on :
- Kubernetes.
- Linux / Windows server management.
- Apache, IIS (application expertise).
Preferred : CISSP/CISM/CISA certifications.
- Excellent troubleshooting, deployment, organization, and multitasking skills.
- Experience working with Fortune 500 organizations.
- Exceptional communication (written & oral) and listening skills.
Good To Have Skills :
- Fast learner with a strong drive for continuous technology growth.
- Experience in providing strategic feedback to improve products and processes.
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