Support Specialist
7 hours ago
Company Description
Al Fahad Enterprises is a diversified organization with a focus on delivering high-quality services across various industries, including Tour & Travels and Organic Products, among others. Committed to excellence, the company serves a diverse clientele by offering innovative solutions and tailored services. With a customer-centric approach, Al Fahad Enterprises continues to expand its portfolio and establish a strong presence in multiple sectors.
Role Description
This is a full-time on-site role based in Bengaluru for a Support Specialist in the Insurance Domain. The Support Specialist will be responsible for providing efficient customer support, addressing customer inquiries, resolving issues, and offering technical troubleshooting assistance related to insurance services. The role involves close collaboration and communication with clients to ensure a seamless service experience and meet their needs effectively.
Qualifications
- Proficiency in Analytical Skills to effectively assess and solve client issues
- Experience with Technical Support and Troubleshooting, with the ability to identify and address gaps or technical challenges
- Strong Customer Support and Communication skills to provide an excellent customer experience
- Problem-solving skills and attention to detail
- Ability to work effectively in a team-oriented environment
- Experience in the insurance domain is an advantage
- Relevant certifications or a bachelor's degree in a related field is preferred
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