AM - Problem Management

5 days ago

Hyderabad, Telangana, India TP Full time ₹ 1,50,000 - ₹ 28,00,000 per year

Join Teleperformance – Where Excellence Meets Opportunity

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

IT Database Administration work includes designing, configuring, and managing databases to ensure the integrity, security and accessibility of the organization's data including:

  • Defining standards for physical data storage, maintenance, access and security administration
  • Performing backup and recovery using Database Management Systems
  • Configuring database parameters and defining data repository requirements, data dictionaries, and warehousing requirements
  • Designing and implementing approaches to improve database performance, capacity, and scalability

Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the professional area. Not only generates own workload but outlines directions to others. Can supervise and coordinate lower-level specialists being single point of contact in complex matters.

Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team. Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope. Manages a mixed team of Specialist and Support jobs., with full employee lifecycle responsibility.

Be One of Our People:

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

  • AM - Problem Management

    2 days ago

    Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    IT Database Administration work includes designing, configuring, and managing databases to ensure the integrity, security and accessibility of the organization's data including:Defining standards for physical data storage, maintenance, access and security administrationPerforming backup and recovery using Database Management SystemsConfiguring database...

  • SAP Delivery AMS Manager

    3 weeks ago

    Hyderabad, Telangana, India, Telangana SELECCIÓN Consulting Full time

    SELECCION is an SAP service company, and we are a passionate global community dedicated to redefining the future of SAP services. Our mission is to deliver impactful solutions.We are looking for an experienced SAP Delivery / AMS Manager to lead service delivery, oversee incident and problem management, and ensure the smooth operation of SAP applications...

  • PLM AM Manager

    7 days ago

    Hyderabad, Telangana, India SWITS DIGITAL Private Limited Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title:PLM AM ManagerLocation:Mumbai / HyderabadExperience:5 – 7 YearsAbout The RolePLM AM Managerto oversee and manage Product Lifecycle Management (PLM) systems, ensuring seamless implementation, rollouts, and ongoing application management. The ideal candidate will bring strong technical expertise in PLM solutionsKey ResponsibilitiesDevelop a strong...

  • Problem management expert

    2 weeks ago

    Hyderabad, Telangana, India Alvyl Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Responsibilities:Act as the primary Problem Management expert supporting critical Azure and Databricks environments.Drive root cause analysis (RCA) for recurring incidents and implement permanent fixes.Manage the lifecycle of problems in line with ITIL standards (identification, logging, categorization, prioritization, investigation, resolution,...

  • Problem Management Lead

    2 days ago

    Hyderabad, Telangana, India Phenom People Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description for the Problem Management LeadPhenom Intro:Our purpose is to help a billion people find the right work Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and...

  • AMS Manager

    3 weeks ago

    Hyderabad, Telangana, India, Telangana Darwinbox Full time

    About the Role:We are looking for an experienced and dynamic AMS Manager (HCM) to lead and manage theApplication Management Services (AMS) team. The successful candidate will beresponsible for ensuring smooth operation and continuous improvement of applicationservices for the clients. The AMS Manager will oversee the delivery of high-qualitysupport,...

  • AM/DM/Manager - Finishes

    2 weeks ago

    Hyderabad, Telangana, India Aliens Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for a dynamic and experienced professional for the position of AM/DM/Manager Finishes with a proven track record in high-rise residential or commercial building projects, especially with Mivan shuttering systems and final handover processes.The ideal candidate should have in-depth knowledge of interior and exterior finishing works, ability to...

  • am-4

    7 days ago

    Hyderabad, Telangana, India Genpact Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

  • AMS/Macro Timing Char Engineer

    2 weeks ago

    Hyderabad, Telangana, India Luxoft Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Project description We are passionate about transforming lives through cutting-edge technology, enriching industries, communities, and the world. Our mission is to create exceptional products that drive next-generation computing experiences, serving as the foundation for data centers, artificial intelligence, PCs, gaming, and embedded systems. At the core...

  • Software Development Engineer, Seller and AM GenAI Tools

    2 days ago

    Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionAmazon's International Seller Services (ISS) org is seeking a Software Development Engineer to be part of an engineering team working on innovative products and tools to help 3P Sellers and Account Managers (AMs). 3P sellers WW register on Amazon and sell a large selection of products around the WW. AMs help onboard sellers into Amazon and help...