Front Office Executive

2 weeks ago

Bengaluru, Karnataka, India EDHR Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Overview

Welcome to EDHR, a premier destination for education-based recruitment. We specialize in connecting qualified candidates with ideal job opportunities within various educational organizations. At EDHR, our focus is on supporting educational institutions and companies in hiring the right talent to inspire learning and drive innovation. We operate from our headquarters in Bangalore, Karnataka, and belong to the Human Resources Services industry.

Job Overview

EDHR is seeking a dedicated Front Office Executive for a full-time position located in Bangalore Urban. This junior-level role requires a minimum of 1 year and a maximum of 3 years of relevant work experience. The successful candidate will play a crucial role in managing front office operations, ensuring excellent customer service, and maintaining efficient office procedures.

Qualifications and Skills

  • Must have excellent customer relationship management to effectively handle client interactions and ensure their satisfaction. (Mandatory skill)
  • Strong communication and interpersonal skills to build positive relationships and effectively communicate with a diverse clientele. (Mandatory skill)
  • Exceptional time management skills to prioritize tasks and manage workload efficiently. (Mandatory skill)
  • Proficiency in Microsoft Office Suite, essential for daily administrative tasks and report generation.
  • Experience with booking and reservation systems for managing schedules and appointments.
  • Familiarity with front desk software to streamline check-in and check-out processes.
  • Ability to handle multi-line phones ensuring prompt and professional communication with customers and stakeholders.
  • Basic accounting skills to assist with billing, invoicing, and financial record-keeping.

Roles and Responsibilities

  • Welcome visitors and clients warmly while managing check-in and check-out procedures efficiently.
  • Answer and direct phone calls to the appropriate departments or personnel, ensuring proper message handling.
  • Maintain and update appointment and meeting schedules, coordinating with various departments as necessary.
  • Assist in handling inquiries and provide accurate information regarding company services and offerings.
  • Manage office supplies inventory and place orders as needed to maintain optimal stock levels.
  • Support administrative functions, including filing, data entry, and document management.
  • Ensure the front desk and reception area are clean, organized, and welcoming at all times.
  • Collaborate with team members to support daily operations and contribute to a positive work environment.

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