Chat Process Executive

3 days ago


Delhi NCR, India Healthunbox Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are looking for enthusiastic and customer-focused Chat Process Executives to join our remote team. The ideal candidate should have prior experience in chat support / non-voice process, excellent written communication skills, and a proactive approach to resolving customer queries.

Key Responsibilities

  • Manage customer interactions efficiently via chat, ensuring timely and accurate responses.
  • Provide quick resolutions and escalate issues to higher teams when necessary.
  • Maintain customer satisfaction by delivering high-quality service consistently.
  • Update and document all customer interactions in the system as per guidelines.
  • Work independently and meet productivity targets in a remote environment.

Requirements

  • 6 months to 2 years of experience in Chat / Non-Voice Customer Support.
  • Graduate in any stream (mandatory).
  • Excellent written communication and problem-solving skills.
  • Basic knowledge of typing, email, and chat handling tools.
  • Ability to work independently in a work-from-home setup.
  • Immediate joiners preferred.

What We Offer

  • Fixed day shift (10 AM 7 PM) for better work-life balance.
  • Remote working flexibility with a stable, on-roll position.
  • Opportunity to work in a growing e-commerce support team.
  • Professional growth, learning, and skill enhancement.

How to Apply

If you meet the above criteria and are excited to join a remote-first team that values excellence in customer service, apply now and make a difference from the comfort of your home



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