Salesforce Solution Architect

Job Description
Job Title: Salesforce Solution Architect
Location: Remote / Noida
Experience Level: 7+ years
Shift Timing: 10:00 PM to 7:00 AM IST(US Time Zone Coverage)
Full Time

Role Overview
We are seeking an experienced Salesforce Solution Architect to lead solution design, technical governance, and stakeholder communication for a large healthcare client. The architect will serve as a
key liaison between client business/IT leadership and offshore delivery team, ensuring alignment between business needs, technical design, and delivery execution.
The ideal candidate should be adept at translating high-level architectural directions into detailed technical solutions, overseeing production deployments through established DevOps processes, and
providing hands-on technical leadership to the Salesforce development team.

Key Responsibilities
Client & Stakeholder Management:

• Act as the primary technical point of contact for business and IT stakeholders during US business hours.

• Collaborate closely with client leadership to understand business objectives, gather requirements, and translate them into scalable Salesforce solutions.

• Communicate solution approaches, timelines, risks, and technical recommendations in a clear and concise manner.

Solution Architecture & Design:

• Take high-level design directions from the client's enterprise/solution architects and develop detailed technical designs.

• Define end-to-end Salesforce architecture across Sales, Service, and Experience Cloud, ensuring alignment with integration, data, and security standards.

• Review and validate design decisions, ensuring adherence to best practices, scalability, and maintainability.

Technical Leadership & Delivery:

• Lead the Salesforce development team, providing guidance on solution design, configuration, customization, and integrations.

• Serve as an escalation point for complex technical issues, performing hands-on fixes and enhancements as needed.

• Oversee production deployments, ensuring compliance with client's DevOps and CI/CD processes (e.g., GitHub, AutoRabit, or similar tools).

• Ensure high-quality delivery through code reviews, unit testing, and adherence to established release management standards.

DevOps & Deployment Management:

• Manage and execute production deployments through client-defined DevOps frameworks.

• Coordinate with QA, Release, and Operations teams to ensure smooth release cycles and rollback planning.

• Ensure backup, data migration, and post-deployment validation processes are effectively executed.

Required Skills & Qualifications

• 7–12 years of overall Salesforce experience, including 3+ years in an architect or technical lead capacity.

• Proven experience in Salesforce Sales Cloud, Service Cloud, and Experience Cloud implementations.

• Strong understanding of Salesforce security model, integration patterns, and data management practices.

• Hands-on experience with Apex, LWC, Flows, Integration (REST/SOAP APIs), and deployment automation tools.

• Working knowledge of Salesforce DevOps tools such as GitHub, AutoRabit, Copado, or Gearset.

• Experience working with healthcare clients, with understanding of regulatory, data privacy, and compliance requirements (HIPAA, PHI).

• Excellent communication and stakeholder management skills, with the ability to interface effectively with senior business and IT executives.

• Salesforce certifications such as Application Architect, System Architect, or Platform Developer II preferred.

Key Attributes

• Strong ownership mindset and ability to operate independently during US time zones.

• Strategic thinker with hands-on problem-solving ability.

• Excellent collaboration and leadership skills to guide distributed teams.

• Commitment to quality, stability, and long-term platform sustainability.

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