Applications Support Analyst 2

2 weeks ago

Chennai, Tamil Nadu, India Citi Full time US$ 60,000 - US$ 1,20,000 per year

The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring the systems and analyzing and troubleshooting the technical issues and making recommendations of improvements.

Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided.

Responsibilities:

  • The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements.
  • Supporting business by monitoring the systems and troubleshooting the issues.
  • Maintaining the knowledge bases
  • Partners with appropriate development and production support areas.
  • Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
  • Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
  • Has impact on the business through quality of activities provided; impacts team and closely related teams.
  • Exchanges ideas and information in a concise and logical manner.
  • Participating in team improvement projects/tasks.
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup.

Qualifications:

  • 3-5 years' experience or interest about apps support procedures, concepts and of other technical areas.
  • Participation in some process improvements.
  • Be able to work under pressure
  • Analytical and troubleshooting skills.
  • Knowledge in banking applications and server infrastructure is preferred
  • Good interpersonal and communication skills, great teammate
  • Skills in Python, Cloud Computing, Windows or Linux Operating systems, databases, MQs, Monitoring/Observability Tools systems like ITRS, Grafana, Splunk etc

Education:

  • Bachelor's/University degree or equivalent experience

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

  • Applications Support Analyst with Python

    1 week ago

    Chennai, Tamil Nadu, India Citi Full time US$ 90,000 - US$ 1,20,000 per year

    The Data Solutions organization aims to support Citi on its journey to adopt a data driven culture by delivering innovative technology solutions and simplifying access to quality data and business intelligence.The Data Solutions Production Management organization provides business critical application management and support to our SMBF clients...

  • It Business Analyst 2

    5 days ago

    Chennai, Tamil Nadu, India Citigroup Full time

    The IT Business Analyst 2 is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise logical and understandable way in coordination with the Technology team The overall objective of this role is to contribute to continuous iterative exploration and investigation of business...

  • Application Support Intermediate Analyst

    1 week ago

    Chennai, Tamil Nadu, India Citi Full time US$ 80,000 - US$ 1,20,000 per year

    The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • Product Support Analyst

    5 days ago

    Chennai, Tamil Nadu, India FE fundinfo Full time US$ 90,000 - US$ 1,20,000 per year

    FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.As an experienced product support analyst you will be responsible for effective and efficient handling of customer support service offered through calls,...

  • Engineering Analyst 2

    6 days ago

    Chennai, Tamil Nadu, India Citi Full time US$ 80,000 - US$ 1,20,000 per year

    The Engineering Analyst 2 is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned...

  • Applications Systems Analyst

    6 days ago

    Chennai, Tamil Nadu, India beBeeDevelopment Full time US$ 1,74,718 - US$ 2,44,926

    Job Title: Senior Applications Development Technology Lead AnalystAbout the Role:The position of Senior Applications Development Technology Lead Analyst is a senior-level role responsible for establishing and implementing new or revised application systems and programs in coordination with the technology team. The overall objective of this role is to lead...

  • Application Support Analyst

    11 hours ago

    Chennai, Tamil Nadu, India Volto Consulting & Services Full time

    Job Description :Responsibilities :- Provide application support for Ellucian Banner Student modules, ensuring smooth day-to-day operations.- Handle user requests, incidents, and problems in line with ITIL principles and established incident management lifecycle.- Work on ticketing systems (Ivanti, ServiceNow, Jira, etc.) to log, track, and resolve issues...

  • Applications Bigdata Support

    4 days ago

    Chennai, Tamil Nadu, India Citi Full time US$ 90,000 - US$ 1,20,000 per year

    The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively...

  • It Support Analyst

    3 weeks ago

    Chennai, Tamil Nadu, India Athena Health Full time

    Join us as we work to create a thriving ecosystem that delivers accessible high-quality and sustainable healthcare for all We are seeking for a highly motivated and customer-oriented IT Support Analyst to join our dynamic team As an IT Support Analyst you will be responsible for providing technical assistance and support to end-users troubleshooting...

  • Senior Associate, Production Services Application Support Analyst

    3 weeks ago

    Chennai, Tamil Nadu, India BNY Full time

    Job DescriptionJob DescriptionSenior Associate, Production Services Application Support AnalystAt BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the worlds investible assets. Every day, our...