Customer Care Executive
1 week ago
Job Summary:
We are looking for a friendly and customer-focused Customer Care Executive to join our team. You will be responsible for handling customer queries, providing information, resolving complaints, and ensuring customer satisfaction across various communication channels (phone, email, chat, etc.).
Key Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and complaints in a timely manner.
- Provide accurate product/service information to customers.
- Maintain customer records and update information as needed.
- Follow up with customers to ensure their issues are resolved.
- Work closely with internal teams to address customer needs.
Required Skills
- :Good communication skills in English and any one regional language (Hindi, Tamil, Kannada, or Malayalam).
- Basic computer knowledge and typing skills.
- Ability to stay calm and handle pressure during customer interactions.
- Positive attitude and willingness to learn.
Eligibility:
- Minimum qualification: 12th Pass (Higher Secondary).
- Freshers and experienced candidates are welcome to apply.
- Salary will be based on your communication skills and work experience.
- Why Join Us?:Supportive and friendly work environment
- Growth opportunities within the company
- Performance-based incentives (if applicable)
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