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Field Services Engineer

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Chennai, Tamil Nadu, India Bull Machines Pvt Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Job Title: Field Service Engineer - Tractor attachment

Department: Customer ServiceLocation: Tamil Nadu, Karnataka, KeralaLanguages Known: Proficient in regional languages like Tamil, English, Hindi, Kannada, Malayalam.Mandatory to travel

Job Summary:We are looking for an experienced Service Engineer with expertise in maintaining and repairing tractor attachments, farm machinery, and agricultural implements. This role demands a strong understanding of tractors and hands-on proficiency in hydraulics and troubleshooting. Key responsibilities:Attend the customer complaints, Spares parts sales and generate the service revenue, Training for dealer personal, Critical service calls support, Increase the customer satisfaction.

Diagnose and troubleshoot mechanical and hydraulic issues in a variety of tractor attachments. Ensure all repairs are carried out efficiently to minimize downtime and improve the lifespan of the equipment. To provide proper field communication and experience with handling channel partners.

Experience:2+ years of experience in a service role, preferably within the Tractor Industry, Farm Equipment's and Agri implements industry. Education:Diploma in Mechanical Engineering / ITI in Diesel Mechanical Engineering or related technical field. Technical Knowledge:In-depth knowledge of mechanical and hydraulics in tractor attachments.

Experience working with a wide range of tractor attachments or farm machinery. Familiarity with various types of tractor implements and their functionality. Skills:Excellent problem-solving and troubleshooting abilities.

Ability to work independently and as part of a team in challenging environments. Strong communication skills to interact with customers and internal teams. Good time management and ability to prioritize tasks effectively.

Work Environment:Frequent travel to customer sites. Ability to work in varying conditions, including outdoor environments and challenging terrain. Preferable Industry:Tractor Industry, Farm Equipment's and Agri implements

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