
Field Service Engineer
4 hours ago
This role requires a technical specialist to diagnose and execute complex repairs to engine products at customer sites. The ideal candidate will have expertise in engine products, strong customer service skills, and experience in field service work.
The key responsibilities include:
- Establishing and maintaining productive customer relationships
- Diagnosing and executing complex repairs using specialized tools and documented procedures
- Performing preventative maintenance on engines and related components
- Escalating unresolved technical issues to product specialists or supervisors
The requirements for this role include:
- Significant field service work experience
- Expert-level knowledge of engine products
- Customer service experience
The successful candidate will possess the following skills:
- Managing critical cases escalated from dealerships
- Acting as a subject matter expert on controls and electrical systems
- Developing training initiatives for dealership teams
This role offers opportunities for career growth and development, and the ideal candidate will be a self-motivated individual with excellent communication skills.
Education and Qualifications:
- Vocational diploma from a relevant technical institution
- Licenses and certifications may be required for compliance purposes
Benefits:
This role offers a full-time permanent position with opportunities for career advancement.
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