Customer Support Field Engineer

**What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...

NOTE: PLEASE READ THE JOB DESCRIPTION BEFORE APPLYING.Position: Customer support or customer happiness engineer.Works & responsibilitiesAnswer questions asked by customers via email.Provide technical help to customers.Help customers to setup application in there hosting.Regular document improvementsIdentify the feature most asked by...

Job Type: Full-TimeAbout the Role:We are seeking a motivated and technically skilled Field Support Engineer – UAV Systems to join our team. This role involves installing, commissioning, and supporting UAV products at client sites, ensuring optimal functionality, safety, and customer satisfaction. The ideal candidate will have strong technical knowledge,...

Job DescriptionWe are seeking enthusiastic entry-level Desktop Support Engineers, including fresh graduates and those with 0-6 months of experience in System Administration.Key Responsibilities:Identifying and troubleshooting end-user computing issues, including hardware, networking, and operating system problemsConfiguring email accounts, printers, and user...

Job Title: Subject Matter Expert (SME) - Customer Support **Location**: [Remote] **Job Type**: [Full-time] **Department**: Customer Support / Operations **Reports To**: Customer Support Manager / Director of Operations Job Summary: The Subject Matter Expert (SME) - Customer Support is responsible for providing expert-level knowledge, guidance, and support...

JD for Customer Support Executive -Responsibilities :Communicate with current customers via chat, email, video calls, and phone to nurture and onboard with solving their queries.Work with Technical, Logistics, and other departments to understand the best practices and guide the customer with the correct details.Provide feedback and recommendations to the...

Customer Support Engineer AgileAssets, A Trimble Company, is looking for a Customer Support Engineer (CSE) to provide our clients support for the AgileAssets software solutions. In this role you will help resolve client technical issues. The CSEwill work directly with Clients,the Client Success Managers and Product team to provide ongoing technical support...

Position: Field Sales EngineerWe are looking for a responsible and experienced Field Sales Engineer, expeditor to join our company . The accountability and responsibility of this role entails providing Sales Operational Support to our Sales Team.Job Profile:Generate business from visit specific customers.Client co-ordination.Excellent written and verbal...

**Job Preview: Technical Support Engineer** - **Role**: Technical Support Engineer - **Designation**: Graduate Engineering Trainee - **Work Location**: Mangalore - **Shift**: 9 hours per day, with shift changes every 4 weeks. (4 shifts) **Role Overview**: **Required Qualifications**: - **Education**: BE, BTech, MCA, MTech, BCA, BSc Computers, MSc computers...