Team Lead

2 weeks ago


Coimbatore, Tamil Nadu, India Golden Opportunities Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Responsibilities

* Manage a team of non-voice US Healthcare process agents to ensure efficient handling of international emails and chats.

* Monitor KPIs, SLAs, shrinkage, and attrition rates to identify areas for improvement.

* Develop and implement strategies to reduce shrinkage and attrition while maintaining high-quality service levels.

* Collaborate with other teams to resolve complex customer issues.

Job Requirements

* 4-8 years of experience in BPO non-voice processes or similar industries.

* Strong knowledge of email support, chat support, international non-voice processes, KPIs, SLAs, shrinkage, attrition management.


  • Team Lead

    1 week ago


    Coimbatore, Tamil Nadu, India Golden Opportunities Full time ₹ 80,000 - ₹ 1,20,000 per year

    Search Keywords: US Healthcare Team Lead, Claims Adjudication Lead, Payer Provider Operations, Non-Voice Healthcare BPO, Healthcare Operations Team Lead, Medical Claims Processing, Healthcare Back Office, Healthcare Process Team LeaderJob OverviewWe are seeking a dynamic and experienced Team Lead to manage a team within the US Healthcare non-voice...

  • Team Lead

    1 week ago


    Coimbatore, Tamil Nadu, India Acidus Management Solutions Pvt Ltd Full time ₹ 40,000 - ₹ 41,155 per year

    We're Hiring – Team Lead – RCM Medical Billing (Day Shift)Position: Team Lead – RCM (Medical Billing)Shift: Day ShiftDepartment: Revenue Cycle ManagementLocation: Tidel Park, CoimbatoreExperience: 4–6 years in Medical Billing (with leadership experience)About the Role:We are looking for a Team Lead to manage and mentor a team of Medical Billing...

  • Team Lead

    2 days ago


    Coimbatore, Tamil Nadu, India Zira Studioz Overseas Education and Job Consultancy Pvt Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Opportunity: Team Lead – Overseas Education & Job Consultancy Location:CoimbatoreRole:Full‑Time Team LeadStart Date:ImmediateWhat You'll DoLead, mentor, and manage a team of education & job consultants to achieve counseling, application, admission, and placement targets.Counsel students/clients on overseas education options, career paths, job...

  • Team Lead

    8 hours ago


    Coimbatore, Tamil Nadu, India Paytm Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    KAM(GT) - Team Lead - EDC About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the...

  • Team Lead

    4 weeks ago


    Coimbatore, Tamil Nadu, India Cathrrine Travels And Tours Full time

    Job DescriptionKey Responsibilities:- Lead and supervise the draughtsman team working on architectural, structural, and MEP drawings.- Review, allocate, and prioritize drafting work based on project schedules and deliverables.- Ensure accuracy and adherence to industry standards and company design protocols.- Prepare detailed drawings using AutoCAD, Revit,...

  • Team Lead

    4 weeks ago


    Coimbatore, Tamil Nadu, India Mold Masters Full time

    Job DescriptionRoles and Responsibilities- Position Summary:The Accounts Receivable Team Lead is responsible for overseeing the accounts receivable function, ensuring accurate cash application, timely collection of outstanding invoices, maintaining accurate records, and leading a team of AR associates- The role involves developing, implementing, and...


  • Coimbatore, Tamil Nadu, India Amazon Full time

    DESCRIPTIONAt Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe re...

  • Quality Team Lead

    1 week ago


    Coimbatore, Tamil Nadu, India Golden Opportunities Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Quality Team Lead - Non Voice We are seeking an experienced Quality Team Lead - Non Voice to lead our quality team and ensure high-level service quality for our non-voice operationsThe ideal candidate will have a strong background in quality assurance, excellent analytical skills, and the ability to drive quality initiativesLocation...

  • Quality Team lead

    2 weeks ago


    Coimbatore, Tamil Nadu, India Aegan Technologies Private Limited Full time

    Job DescriptionRole: Quality Team Lead (QTL) US Healthcare ClaimsExperience: 5+ years in Claims Adjudication, 3+ years in Quality AssuranceJob Description:We are seeking a skilled Quality Team Lead (QTL) with strong expertise in US Healthcare claims adjudication and Quality Assurance practices. The role involves leading quality audits, ensuring compliance,...

  • Quality Team Lead

    2 weeks ago


    Coimbatore, Tamil Nadu, India Aegan Technologies Private Limited Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Title: Quality Team Lead (QTL) – US Healthcare ClaimsExperience: 5+ years in Claims Adjudication, 3+ years in Quality AssuranceJob Description:We are seeking a skilled Quality Team Lead (QTL) with strong expertise in US Healthcare claims adjudication and Quality Assurance practices. The role involves leading quality audits, ensuring compliance,...