Content Author

About Apply Digital
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.

Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.

Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.

At Apply Digital, we believe in the " One Team " approach, where we operate within a 'pod' structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.

Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.

Visit our Careers page to learn how we can unlock your potential.

LOCATION:
Apply Digital is a hybrid friendly organization with remote options available if needed. The preferred candidate should be based in (or within a location commutable to) the
Delhi/NCR region
of
India
, working in hours that have an overlap with the
Eastern Standard Timezone (EST).
About The Client
In your initial role, you will support Kraft Heinz, a global, multi-billion-dollar leader in consumer packaged foods and a valued client of ours for the past three years. Apply Digital has a bold and comprehensive mandate to drive Kraft Heinz's digital transformation . Through implementable strategies, cutting-edge technology, and data-driven innovation we aim to enhance consumer engagement and maximize business value for Kraft Heinz.

Our composable architecture, modern engineering practices, and deep expertise in AI, cloud computing, and customer data solutions have enabled game-changing digital experiences. Our cross-functional team has delivered significant milestones, including the launch of the What's Cooking App, the re-building of 120+ brand sites in over 20 languages, and most recently, the implementation of a robust Customer Data Platform (CDP) designed to drive media effectiveness. Our work has also been recognized internationally and has received multiple awards .

While your work will start with supporting Kraft Heinz, you will also have future opportunities to collaborate with the global team on other international brands.

THE ROLE:
The Content Author is responsible for creating, structuring, and managing digital content within CMS platforms like Contentful. This role requires attention to detail, strong writing skills, and a basic understanding of SEO and metadata management to ensure content is accurate, well-organized, and optimized for digital experiences.

Beyond content management, about 20% of your time will be spent reviewing peer work, troubleshooting formatting issues, and refining workflows for consistency. You'll collaborate with marketing, design, and development teams to ensure seamless content integration.

Staying up to date with content management best practices, accessibility standards, and digital publishing trends is key.

Strong English language proficiency and experience working with remote teams across North America and Latin America are required, as this role operates within a structured, fast-paced environment across distributed teams including our clients.

WHAT YOU'LL DO:

• Manage the creation, editing, and managing of content in Contentful.
• Work alongside Marketing and Design teams to plan and develop site content, style, and layout.
• Collaborate with developers to ensure CMS components are able to support content and accessibility requirements.
• Demand clear, transparent, and structured Sources of Truth (SOT).
• Peer review your fellow Content Authors' work in order to ensure consistency & quality.
• Collaborate and communicate with our corporate clients.
• Stay up-to-date with industry best practices.

WHAT WE'RE LOOKING FOR:

• Strong proficiency in English (written and verbal communication) is required.
• 1-3 years of work experience in a similar position or at an advertising agency.
• A background in the Humanities or Media with strong writing skills.
• Strong attention to detail.
• Ability to problem-solve in both solo and collaborative environments.
• Proficiency in Contentful, Contentstack, or similar headless platforms.

NICE TO HAVE'S:

• Working knowledge of issue-tracking tools like Jira.
• Basic technical knowledge of HTML and web publishing.

LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do . We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:

Location:
Apply Digital is a hybrid friendly organization with remote options available if needed. The preferred candidate should be based in (or within a location commutable to) Delhi/NCR, with the ability to overlap with the US/NA times zones when required.

Comprehensive Benefits:
benefit from private healthcare coverage, contributions to your Provident fund, and a gratuity bonus after five years of service.

Vacation policy:
work-life balance is key to our team's success, so we offer flexible personal time offer (PTO); allowing ample time away from work to promote overall well-being.

Great projects:
broaden your skills on a range of engaging projects with international brands that have a global impact.

An inclusive and safe environment:
we're truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

Learning opportunities:
we offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.

Apply Digital is committed to building a culture where differences are celebrated, and everyone feels welcome. That's why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.

For more information, visit our website's Diversity, Equity, and Inclusion (DEI) page. If you have special needs or accommodations at this stage of the recruitment process, please inform us as soon as possible by emailing us at .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.