Front Office Executive
2 weeks ago
Patient Handling & Reception
- Greet patients and visitors with a warm and professional attitude.
- Register new patients and update existing patient records.
- Guide patients to respective departments/consultation rooms.
- Coordinate appointment scheduling and rescheduling.
- Handle patient admission and discharge formalities.
Communication & Coordination
- Answer telephone calls promptly and route them appropriately.
- Provide accurate information regarding services, timings, and facilities.
- Coordinate with doctors, nurses, billing, and other departments for smooth patient flow.
Administrative & Clerical
- Maintain and update patient information in the Hospital Management System (HMS).
- Handle front office documentation and data entry tasks.
- Monitor visitor access and maintain visitor logs.
Billing & Payments
- Assist patients with billing queries and coordinate with billing department.
- Maintain records of payments and receipts as per SOPs.
Job Types: Full-time, Fresher
Pay: ₹250, ₹400,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
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