Chat Support Executive
4 days ago
TECHMAHINDRA IS HIRING FOR CHAT SUPPORT
INTERNATIONAL BPO ( CHAT SUPPORT)
Role & responsibilities
- Resolve international customer queries over chat.
- Minimum 12months of international dual chat exp.
- Identify and assess customer needs to achieve satisfaction.
- Build sustainable relationships and trust with customer account through open and interactive communication.
Requirements and skills
- Prove customer support experience or experience as a client service representative.
- 35+WPM Typing speed with 90+accuracy.
- Familiarity with CRM system and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
- Dual chat concurrency.
Perks and benefits Salary: as per experience (Salary is totally depends over experience)
Both side cabs (if candidates address is within hiring zone)
HR Om Srivastava
HR Rishika
Email-
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