Warranty Claim Associate

3 days ago

Pune, Maharashtra, India Cummins Talent Acquisition Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Summary

This role supports both internal operations and external stakeholders by managing warranty claims, dealership coordination, and digital sales platform adoption. The specialist ensures timely and accurate claim processing, promotes the use of tools like Power Suite, Seismic, and Salesforce CPQ, and drives continuous improvement through data analysis and user feedback.

Key Responsibilities Warranty Management & Claim Processing
  • Review warranty claims with field engineers and validate documentation.
  • Coordinate with CCC and VJ dealerships for claim inputs, approvals, invoicing, and closure.
  • Maintain accurate records and validate financial data with the finance team.
  • Support OEM claim settlements for TML/AL by coordinating with quality teams and dealers.
  • Raise NFAs for accepted cases and ensure financial closure.
Sales Enablement Platform Support
  • Promote routine use of digital sales tools across the region.
  • Demonstrate platform functionality and provide training to new users.
  • Resolve support issues and escalate recurring problems to senior specialists.
  • Share user feedback with the Digital Platform Program Team for enhancements.
Data Management & Reporting
  • Manage and analyze data related to warranty claims and platform usage.
  • Release scheduled reports and provide actionable insights.
  • Ensure compliance with service KPIs and internal processes.
Collaboration & Communication
  • Liaise with IT, vendors, and functional teams to improve platform and warranty processes.
  • Communicate effectively with dealers, plant teams, and internal stakeholders.
  • Support reverse logistics and parts return tracking.

  • Warranty Executive

    6 days ago

    Pune, Maharashtra, India Tunwal E-Bikes Full time ₹ 1,20,000 - ₹ 40,95,634 per year

    Warranty Claim ManagementReceive, review, and process warranty claims submitted by dealers, service centers, or customers.Verify claim eligibility as per warranty terms and conditions.Approve or reject claims based on documentation and inspection reports.Maintain digital and physical records of all claims.Technical CoordinationSupport root cause analysis and...

  • Associate Manager Warranty Operations

    6 days ago

    Pune, Maharashtra, India Tech Mahindra Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Summary: Warranty OperationsResponsibilities:Coordinate situations end to end from all over the world and provide explanations that require expertise and in-depth knowledge of warranty processes and policies.Manage day-to-day daily operations of the warranty claims processing teamDemonstrate accountability for managing key KPIs and SLAs.Resolve team`s...

  • Warranty Executive

    11 hours ago

    Pune, Maharashtra, India B. U. Bhandari Mercedes-Benz Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job description:Warranty Executiveyou are responsible for all warranty related issues, to support Warranty Manager. When it comes to warranty you are the reliable competent interface between workshop colleagues and Warranty Manager. With your expert knowledge, technical competency and good communication skills you promote the brand and product image and...

  • Claims Associate

    2 weeks ago

    Pune, Maharashtra, India Digit Insurance Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Claims Associate Non-Medical AssessmentCompany: GoDigit General InsuranceDepartment: Health Claims – Non-Medical AssessmentEducational Qualification: B. Pharma, M. Pharma, Pharma DPosition OverviewThe Claims Associate – Non-Medical will be responsible for processing health insurance claims efficiently and accurately while maintaining high standards of...

  • SPA Claims

    4 days ago

    Pune, Maharashtra, India crescendo global Full time ₹ 10,00,000 - ₹ 3,00,00,000 per year

    Job Description : SPA Claims - 3 Years - Night Shift - Pune Location: PuneDiscipline: Sales & MarketingJob type: PermanentContact name: Nandini NarulaContact email: Job ref: 75777Published: about 11 hours agoSenior Process Associate - US Insurance Claims - 3 Years - Pune Location: Pune We are hiring for a Senior Process Associate in Insurance Claims with...

  • SAP SD/OTC/CS

    2 days ago

    Pune, Maharashtra, India KRG Technology Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description Requirement Heading SAP-Warranty Techno Functional Consultant – Strong  AMS , enhancement project experience required. Requirement Summary: Looking for SAP-Warranty Techno Functional Consultant with Auto Industry Experience Primary SD/OTC/CS with 7-9 exp and 2-3 yrs Warranty:-   Skill Requirements: 1. Experience with designing,...

  • General Manager Service- Car Dealership

    1 week ago

    Pune, Maharashtra, India Kiran Motors Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Service: Schedule and manage vehicle maintenance/repair.Vehicle Maintenance: Oil changes, tire rotations, brake service, warranty repairs.Diagnostics & Repairs: GM-certified technicians use factory tools/software.Warranty Processing: Handle GM factory recalls and warranty claims.Upselling & Retention: Promote maintenance packages, keep customers...

  • Sales & service executive

    6 days ago

    Pune, Maharashtra, India Arjunwadkar Foundries Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Provide exceptional customer service at all times - on site* Manage after-sales support and warranty claims*Perform job sincerely and dedicatedly ensuring customer satisfaction*Must be ready for travel across India and abroad

  • HOD Quality

    1 week ago

    Pune, Maharashtra, India NRS Bridge Construction Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Prepare & present monthly Quality performance reportsAnalyze & report Customer Warranty Claims & corrective actionsMonitor Sub-unit rejections & manage corresponding debit note reportsProvide direct technical support & quality liaison to customerOffice cab/shuttleHealth insuranceAnnual bonusProvident fundFood allowance

  • Associate/ Sr. Associate

    4 days ago

    Pune, Maharashtra, India Mdi Networx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Were Hiring | Business Insurance – Associate / Sr. AssociateLocation: Viman Nagar, Pune (Onsite)Company: MDI NetworxExperience: Associate (1–3 years) | Sr. Associate (4–6+ years)Department: Business InsuranceAbout the Role-MDI Networx is looking for dynamic professionals to join our Business Insurance team as Associate / Sr. Associate. The role...