Front Desk Executive

3 days ago

Mohali, Punjab, India Zouma Consulting Services - APAC Full time US$ 40,000 - US$ 60,000 per year

About Us
We are a leading global technology solutions provider, dedicated to helping businesses thrive in the digital era.

Our rapid expansion is powered by a strong foundation of innovation, deep expertise, and an unwavering commitment to exceptional service delivery.

We're not just adapting to technological advancements – we're shaping them. Our forward-thinking solutions are designed to transform your business, streamline operations, and give you a competitive edge in an ever-evolving market.

With a presence across key international markets — including the United Kingdom, United States, UAE, Australia, and India — our diverse, global team of over 750 professionals is committed to serving clients across borders with excellence and expertise.

Job Description
About Zouma:
Zouma is a dynamic and fast-growing company committed to excellence in customer service and innovation. As the first point of contact for clients, visitors, and employees, our front desk team plays a critical role in setting the tone for the entire company experience.

Key Responsibilities

  • Greet and welcome guests and clients with a warm and professional demeanor
  • Manage incoming calls, route them to the appropriate departments, and take messages when necessary
  • Maintain a clean and organized front desk and reception area
  • Handle visitor registrations, issue badges, and ensure proper check-in/check-out procedures
  • Schedule appointments and manage meeting room bookings
  • Receive, sort, and distribute daily mail and deliveries
  • Assist with administrative tasks such as data entry, filing, and managing office supplies
  • Coordinate with internal departments for day-to-day office operations
  • Maintain confidentiality and professionalism at all times

Requirements
Key Requirements:

  • Female candidate preferred for front desk representation
  • Excellent verbal and written communication skills in English (knowledge of regional languages is a plus)
  • Pleasant personality with a customer-friendly attitude
  • Strong interpersonal skills and the ability to multitask
  • Proficiency in MS Office (Word, Excel, Outlook)
  • High level of professionalism and grooming
  • Ability to handle pressure and manage time effectively
  • Prior experience in a similar role is preferred

Educational Qualification

  • Minimum Graduate in any discipline
  • Hospitality, Administration, or Communication background is a plus

Benefits
What We Offer:

  • Competitive salary
  • Friendly and collaborative work environment
  • Opportunities for learning and professional development
  • A chance to be the face of a growing and vibrant company

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