Business Solutions Analyst

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

If you are passionate about being part of a team that focuses on solving real life business needs in the Ariba space, you will be a great fit as an Ariba Business Systems Analyst in the Enterprise IT FinOps team at Palo Alto Networks, Bangalore

We are looking for an Ariba Business Solutions Analyst to join our team to act as liaison between IT and Business focusing primarily on delivering enhancements and own production support. As part of this role IT BSA has to work closely with the various business groups in the Quote to Cash areas in streamlining the processes or identifying the business processes which might be the cause for system gaps or data corruption. IT Business System's Analyst supports business teams in the prioritization process for new requirements/projects, and provides support for identifying and resolving issues in SAP Ariba. Own the design and provide creative solutions in the Finance domain area. You should have strong working experience in Ariba and its integration with SAP ERP specifically in the Material Management, R2R, and FI modules is preferred. We are transforming our software delivery practices to bring in greater agility. Should be a passionate person with an ability to independently manage production support issues /enhancements and help users with best possible experience.

Your Impact

● Own & drive solution design in Ariba Source to Pay space to meet future business needs, scalability, keeping industry-leading best-practices in mind

● Collaborate with stakeholders to create functional design documents from Business requirements, drive the system solutions and implement it

● Preparing exhaustive Functional Requirement Specifications

● Prepare and Review test plans and test scripts

● Participate in system-level tests responsible for comparing actual results with expected results

● Implement solutions to streamline processes, reduce redundancy, enhance internal customers experience

● Quickly learn and adapt to a fast paced work environment

● Experienced with API Integrations with Ariba

● Interact with non SAP applications like 360 Insights (Rebates), Tax Engine (OneSource) or other API applications

Maintenance and Support

• Monitor system performance and resolve issues proactively to minimize downtime and customer impacts
• Conduct regular audits of data quality and integrity, implementing corrective actions as necessary
• Provide ongoing support and training to users, ensuring they are equipped to leverage Ariba effectively

Best Practices and Documentation

• Establish and enforce best practices for Ariba development and configuration.
• Maintain comprehensive documentation of system configurations, processes, and procedures

Collaboration and Leadership

• Work closely with cross-functional teams, including IT and business units, to align Ariba and SAP standard capabilities with business objectives

Your Experience 

• Bachelor OR masters degree in Business, Sales, Finance, Information Technology or military experience required
• 5 -10 years of experience in SAP Ariba Upstream and/or Downstream 
• Strong functional configuration and implementation experience in Procurement and Accounting and Sourcing
• Multiple end-to-end project experience in Source to Pay and prior support experience
• Very good working knowledge of SAP Tables and SAP Technical Troubleshooting and similar TCODES that is relevant for P2P.
• Work closely with cross-functional teams across geographies
• Significant depth in SDLC and Agile practices of enterprise-class products.
• Demonstrated ability to understand product design and architecture.
• Experience in crafting creative functional solutions to difficult business problems
• Demonstrated proactive, self-motivated, quality focus, customer-centric mindset
• Additional SAP or Ariba certifications are a plus

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication skills, with the ability to articulate complex business solutions/concepts to non-technical stakeholders
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to keep up with current industry technology trends to assess and make recommendations on processes, designs, operations, in keeping with the latest technology

The Team

Working at a high-tech cybersecurity company within Information Technology is a once in a lifetime opportunity. You'll be joined with the brightest minds in technology, creating, building, and supporting tools that enable our global teams on the front line of defense against cyberattacks.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.