Tele- Caller

1 week ago

Gurgaon, Haryana, India Centre for Aesthetics Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description – Telecaller (Cosmetic Surgery & Aesthetic Centre)

Position:
 Telecaller / Patient Relationship Executive

Location:
  Centre for Aesthetics, Sector 43, Gurugram

Employment Type:
 Full-time

About Us

We are a premium cosmetic surgery and aesthetic services centre, offering advanced surgical and non-surgical treatments to help our clients look and feel their best. We pride ourselves on providing expert care, world-class procedures, and a highly personalized patient experience.

Role Overview

We are looking for an enthusiastic and result-driven 
Telecaller
 who will be responsible for generating 
quality leads
through proactive calling, follow-ups, and conversions. The role requires excellent communication skills, patient handling abilities, and a persuasive approach to build trust and encourage clinic visits.

Key Responsibilities

  • Make 
    outbound calls
     to potential clients from provided databases, inquiries, and leads.
  • Explain services
     (cosmetic surgeries like Liposuction , Tummy Tuck , Gynaecmastia , Breast surgeries , non-surgical aesthetic treatments, Botox , fillers , threads , Medifacials , LASERS & other skin & hair procedures) in a professional and empathetic manner.
  • Generate 
    qualified leads
     and ensure minimum 60-80 calls per day.
  • Follow up
     consistently with prospects to nurture interest and encourage booking appointments.
  • Maintain and update client interaction records in CRM/lead sheet.
  • Work closely with the marketing and front-desk team to align on lead flow and conversion strategies.
  • Handle patient queries with confidentiality, sensitivity, and professionalism.

Requirements

  • Proven experience as a telecaller / telesales /  BPO / healthcare call centre executive (experience in beauty, aesthetics, or healthcare industry preferred).
  • Excellent communication skills in 
    English and Hindi
     (polite, clear, and persuasive).
  • Strong ability to 
    convince and counsel
     prospective patients.
  • Target-oriented with a focus on 
    lead generation and conversion
    .
  • Basic knowledge of cosmetic surgery, dermatology, or beauty industry will be an added advantage.
  • Computer literacy (MS Office / CRM tools).

What We Offer

  • Competitive 
    fixed salary + attractive incentives
     for achieving targets.
  • Training on cosmetic and aesthetic services.
  • Growth opportunities in a premium and expanding cosmetic surgery centre.
  • Professional, supportive, and rewarding work environment.

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