Guest Relations Executive

8 hours ago

Panvel East Mumbai, India Jprime Buildcon Llp Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Summary:

The Guest Relations Executive is responsible for creating a positive experience for all visitors, clients, and potential buyers. The role involves managing front-office operations, coordinating client meetings and site visits, and ensuring exceptional service throughout the customer's journey with the company.

Key Responsibilities:

Client Interaction

  • Welcome and attend to clients, visitors, and customers in a professional and courteous manner.
  • Understand client requirements and guide them to the concerned department or executive.
  • Coordinate and manage customer site visits, ensuring a seamless and pleasant experience.

Communication & Coordination

  • Handle incoming calls, emails, and inquiries from clients promptly.
  • Schedule appointments, meetings, and follow-ups with clients and sales teams.
  • Coordinate with sales, CRM, and admin teams for client requirements or escalations.
  • Maintain daily visitor logs, feedback records, and client follow-up details.

Customer Relationship Management

  • Build and maintain strong relationships with existing and potential clients.
  • Ensure prompt resolution of customer queries or complaints.
  • Gather feedback from clients and report insights to management for service improvement.

Administrative Support

  • Maintain front office records, stationery, and housekeeping coordination.
  • Support the sales and marketing team with event coordination and client communication.
  • Prepare daily and weekly reports on client visits and interactions.

Post - Guest Relations Executive

Company: JPrime Buildcon LLP

Location: Belapur Navi Mumbai/ Khanda Colony Panvel

Department: Sales & Customer Relations

Company Website:

Location: Office No. 601/602, One Platinum, Sector 15 Belapur, Navi Mumbai, Maharashtra

Schedule: Full time

Contact Hr:

Interview Time: 2 Pm To 5 Pm

Qualifications & Skills:

  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • 1–3 years of experience in guest relations, front office, or customer service (preferably in Real Estate, Hospitality, or Corporate sector).
  • Excellent communication and interpersonal skills.
  • Pleasant personality, professional appearance, and positive attitude.
  • Proficiency in MS Office (Excel, Word, Outlook).
  • Strong organizational and multitasking abilities.

  • Guest Relation Executive

    9 hours ago

    Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Guest Relations Executive

    1 week ago

    Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. - Engage with guests throughout their dining experience to ensure satisfaction and address any issues promptly. - **Customer Service**: -...

  • Guest Relations Executive

    2 weeks ago

    Mumbai, Maharashtra, India Monarchy The Lounge Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Guest Relations Executive located in Mumbai. The Guest Relations Executive will be responsible for ensuring a warm, professional, and courteous welcome to all guests, addressing their needs and preferences to enhance their experience. The role involves managing guest inquiries, coordinating with other...

  • Guest Relations Executive

    1 week ago

    Goregaon East, Mumbai, Maharashtra, India UK Realty Mumbai Full time

    Job Title: Guest Relationship Executive - Real Estate Location: Goregaon Department: Guest Services Key Responsibilities: 1. Guest Engagement: Greet and welcome guests upon arrival, providing a warm and personalized experience. Address guest inquiries, complaints, and requests promptly and professionally, ensuring guest satisfaction. Maintain constant...

  • Guest Relation Executive

    10 hours ago

    Mumbai, Maharashtra, India 3 Qubes Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe suggest you enter company details here.Role DescriptionThis is a full-time, on-site role located in Mumbai for a Guest Relation Executive. The Guest Relation Executive will be responsible for handling guest relations, managing reception duties, and providing excellent customer service. Daily tasks include greeting and assisting guests,...

  • Guest Relations Executive

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India UK Realty Mumbai Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Title: Guest Relationship Executive - Real EstateLocation: GoregaonDepartment: Guest ServicesKey Responsibilities:Guest Engagement: Greet and welcome guests upon arrival, providing a warm and personalized experience. Address guest inquiries, complaints, and requests promptly and professionally, ensuring guest satisfaction. Maintain constant communication...

  • Guest Relation Executive

    3 weeks ago

    Mumbai, India 3 Qubes Full time

    Job Description Company Description We suggest you enter company details here. Role Description This is a full-time, on-site role located in Mumbai for a Guest Relation Executive. The Guest Relation Executive will be responsible for handling guest relations, managing reception duties, and providing excellent customer service. Daily tasks include greeting and...

  • Guest Relation Executive

    1 week ago

    Mumbai, India la choco food and amusement services Full time

    **Guest Relations Executive**: - **FRESHER WITH GOOD COMMUNICATION AND LOOKS -PREFERRED FEMALES**_ **Job description** - Guest Relations Associate is responsible for greeting & welcoming the guest in a friendly and professional manner when they arrive, escorting the guest to the room - She/He is accountable for addressing and escalating guest complaints,...

  • Guest Relations Executive

    22 hours ago

    Bandra, Mumbai, Maharashtra, India Speshally NHS Pvt LTd Full time

    Title: Guest Relations Executive (GRE) Department: Front Office / Guest Services Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Job Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary responsibility is to ensure every guest enjoys a...

  • Guest Relation Executive

    3 days ago

    Mumbai, India Taj Hotels Full time

    Call HR at 9142201817 Minimum 1 year experience in hotel industry as guest relationship executive / receptionist required females preferred Location : Bandra Salary : upto 25K DUTIES AND RESPONSIBILITIES: Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely...