Service Engineer

4 days ago

Ranchi, Jharkhand, India Remidio Full time

Key Responsibility :

  • Install ophthalmic equipment at client sites, ensuring proper functionality and customization as per client needs.
  • Respond to service calls for troubleshooting and repairs of ophthalmic devices, both remotely and on-site.
  • Develop and implement preventive maintenance schedules, conducting routine PMS visits to ensure equipment reliability.
  • Provide on-site training sessions for clients on the usage and maintenance of ophthalmic equipment
  • Maintain accurate records of service activities, including detailed service reports and equipment history.
  • Collaborate with the sales team for technical support during pre-sales activities and demonstrations.

Technical Competencies:

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at data representation skills.
  • Ability to interact with all levels of a company's stakeholders to drive strategy implementation
  • Excellent organizational and time management skills
  • Ability to manage multiple projects in a fast-paced, dynamic environment
  • Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
  • Strong problem-solving abilities
  • Problem Solving and critical thinking.

Behavioral Competencies:

  • Ability to manage multiple projects in a fast-paced, dynamic environment
  • Excellent organizational and time management skills
  • Collaborative working Skills
  • Balances strategy with execution

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