Voice process lead

1 week ago


Chennai, Tamil Nadu, India TNQ Technologies Private Limited Full time ₹ 2,29,664 - ₹ 5,49,216 per year
  • Lead and manage a team of customer support executives handling international voice-based operations. Monitor daily operations and ensure service levels and KPIs (AHT, FCR, CSAT, SLA) are met. Conduct regular team huddles, performance reviews, and mentoring sessions. Handle escalations, resolve customer issues efficiently, and improve satisfaction scores. Coordinate with QA and Training teams for continuous upskilling and quality improvements. Ensure process compliance, data accuracy, and adherence to global standards. Analyze metrics and generate reports for leadership and client presentations. Work across time zones and manage shift schedules effectively.

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹19, ₹45,681.93 per month

Expected hours: 24 per week

Benefits:

  • Provident Fund

Work Location: In person


  • BPO Voice Process

    1 day ago


    Chennai, Tamil Nadu, India Takecare Manpower Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are hiring candidates for a leading BPO Voice Process in Chennai location. All regional language speakers are welcome- Tamil ,Telugu , Kannada , Malayalam , and Hindi.Both freshers and experience candidates can apply. Required Candidate profileImmediate joiners preferredBasic English understanding is a plusShould be flexible to work in voice...

  • voice process

    1 week ago


    Chennai, Tamil Nadu, India SARA INFOTECH Full time ₹ 1,80,000 - ₹ 2,52,000 per year

    Job Title: Inbound Voice Process AssociateJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Inbound Voice Process Associate. The ideal candidate will be responsible for handling a high volume of inbound calls from customers, addressing their inquiries, and resolving issues in a professional and efficient...

  • Non Voice Process

    2 weeks ago


    Chennai, Tamil Nadu, India 2coms Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation in Chennai.Company OverviewOur client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services.Position -Non-Voice Process Executive Location - Chennai - SholinganallurJob...

  • Voice Process

    1 day ago


    Chennai, Tamil Nadu, India Freelancer Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Handle inbound/outbound calls to source, screen, and coordinate candidates for training and placement programs. Manage client follow-ups and maintain recruitment records. Required Candidate profileGraduate with 6 -1 yr of experience in voice/recruitment process. Strong Tamil & English communication. Connfident, and target-driven with coordination skills.


  • Chennai, Tamil Nadu, India The Rhive Co Full time ₹ 1,25,000 - ₹ 3,50,000 per year

    Hiring: International Voice Process – Work from Office (Chennai)We are looking for enthusiastic and committed professionals to join our team in the International Voice Process domain.Job Role: International Voice Process ExecutiveLocation: Chennai (Work from Office only)Salary: ₹1.25 LPA – ₹3.5 LPA (as per company standards) Joining: Immediate...


  • Chennai, Tamil Nadu, India HCLTech Full time ₹ 3,00,000 - ₹ 12,00,000 per year

    HCLTech Mega drive -International Banking Process (Experienced) 21-Aug-2025 .HCL Walk-In Drive International Banking Voice ProcessDate: 21-Aug-2025Time: 11:00 AM 3:00 PMLocation: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076Designation: AssociateProcess: Inbound Calling....


  • Chennai, Tamil Nadu, India Frontline Solutions Full time ₹ 1,56,000 - ₹ 2,16,000 per year

    Immediate Hiring for Tamil Voice Process ExecutiveFrontline Solutions : Kodambakkam : 9:30 AM - 6:30 PMSAL : 13k -18k & incentiveWorkingDays : Mon-SatRole: Voice Process ExecutiveProduct : Health InsuranceHR: Sales incentives


  • Chennai, Tamil Nadu, India Med-pro Health Care Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We have vacancy for US Voice Process- Work from office.Experience -Any US voice processUS Shift- Night shiftsExperience :1-3 yearQualification: undergraduate/graduatePreference : Immediate joinersSalary - As per MarketWorking - Mon to FridayProvident fundHealth insurance


  • Chennai, Tamil Nadu, India Fly Consulting Services Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title: International Voice Process Associate.Location: ChennaiIndustry: [BPO / Customer Service / etc.]Job Overview:We're looking for a motivated International Voice Process Associate to join our team. In this role, you'll deliver outstanding customer service to international clients, primarily through voice support. The ideal candidate will have strong...

  • voice process

    1 week ago


    Chennai, Tamil Nadu, India RCS CAREERLINK SOLUTIONS PVT LTD Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Position : Voice ProcessQualification : FresherGender : Male & FemaleInterview Location : Ekkatuthangal, ChennaiJob Location : Perungudi, ChennaiLanguages Known : Tamil, English, KannadaNote : Kannada Language MustJob Type: Full-timePay: ₹18, ₹20,000.00 per monthBenefits:Provident FundWork Location: In personSpeak with the employer