Voice process lead
1 week ago
- Lead and manage a team of customer support executives handling international voice-based operations. Monitor daily operations and ensure service levels and KPIs (AHT, FCR, CSAT, SLA) are met. Conduct regular team huddles, performance reviews, and mentoring sessions. Handle escalations, resolve customer issues efficiently, and improve satisfaction scores. Coordinate with QA and Training teams for continuous upskilling and quality improvements. Ensure process compliance, data accuracy, and adherence to global standards. Analyze metrics and generate reports for leadership and client presentations. Work across time zones and manage shift schedules effectively.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹19, ₹45,681.93 per month
Expected hours: 24 per week
Benefits:
- Provident Fund
Work Location: In person
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BPO Voice Process
19 hours ago
Chennai, Tamil Nadu, India Takecare Manpower Services Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are hiring candidates for a leading BPO Voice Process in Chennai location. All regional language speakers are welcome- Tamil ,Telugu , Kannada , Malayalam , and Hindi.Both freshers and experience candidates can apply. Required Candidate profileImmediate joiners preferredBasic English understanding is a plusShould be flexible to work in voice...
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voice process
2 days ago
Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 1,80,000 - ₹ 3,00,000 per yearDear Candidates,We are hiring Hindi voice process and EnglishJob description for Inbound process Indusind bank .· Answer inbound calls and assist customers with their Queries/Request/Complains.· Raise Request & Complaints on behalf of the customer in the CRM tool.· Generate leads and educate customers about new products & their benefits.· Maintain and...
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Non Voice Process
2 weeks ago
Chennai, Tamil Nadu, India 2coms Full time ₹ 1,80,000 - ₹ 3,00,000 per yearSUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation in Chennai.Company OverviewOur client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services.Position -Non-Voice Process Executive Location - Chennai - SholinganallurJob...
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Voice Process
20 hours ago
Chennai, Tamil Nadu, India Freelancer Full time ₹ 2,00,000 - ₹ 6,00,000 per yearHandle inbound/outbound calls to source, screen, and coordinate candidates for training and placement programs. Manage client follow-ups and maintain recruitment records. Required Candidate profileGraduate with 6 -1 yr of experience in voice/recruitment process. Strong Tamil & English communication. Connfident, and target-driven with coordination skills.
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International voice process
1 week ago
Chennai, Tamil Nadu, India The Rhive Co Full time ₹ 1,25,000 - ₹ 3,50,000 per yearHiring: International Voice Process – Work from Office (Chennai)We are looking for enthusiastic and committed professionals to join our team in the International Voice Process domain.Job Role: International Voice Process ExecutiveLocation: Chennai (Work from Office only)Salary: ₹1.25 LPA – ₹3.5 LPA (as per company standards) Joining: Immediate...
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Lead voice
2 days ago
Chennai, Tamil Nadu, India SPS VENTURES Full time ₹ 4,00,000 - ₹ 12,00,000 per yearStrong 5+ years of experience in Voice & TrainingExcellent command of the English language, both spoken and written.Strong knowledge of American or neutral accent (as applicable).Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment.Proven experience in training delivery, curriculum development, and...
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Lead Voice
2 days ago
Chennai, Tamil Nadu, India SPS VENTURES Full time ₹ 6,00,000 - ₹ 11,00,000 per yearStrong 5+ years of experience in Voice & TrainingExcellent command of the English language, both spoken and written.Strong knowledge of American or neutral accent (as applicable).Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment.Proven experience in training delivery, curriculum development, and...
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Voice Process Executive
2 weeks ago
Chennai, Tamil Nadu, India Med-pro Health Care Services Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe have vacancy for US Voice Process- Work from office.Experience -Any US voice processUS Shift- Night shiftsExperience :1-3 yearQualification: undergraduate/graduatePreference : Immediate joinersSalary - As per MarketWorking - Mon to FridayProvident fundHealth insurance
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non voice process
1 week ago
Chennai, Tamil Nadu, India Futuretech corporate solutions Full time ₹ 1,80,000 - ₹ 2,00,000 per yearMega Walk-In Drive – Non Voice (Chat Process)Date: 15th November 2025Time: 11:00 AM – 4:00 PMHiring for: Non Voice – Chat Process (100 Vacancies)Salary: ₹15,000 per monthLocation: Future Tech Corporate Solutions, Opposite Slam Gym, Backside to Ashok Nagar Bus StopContract Duration: 3 MonthsJob Highlights:Role: Chat Support (Non-Voice...
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International Voice process
1 week ago
Chennai, Tamil Nadu, India deltaclass technology solutions Full time ₹ 30,00,000 - ₹ 90,00,000 per yearWork Location: Chennai- Ambattur 6 Interview Location: HCL - AMB 6), South Phase, Ambattur Industrial Estate, 8, Madras Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu Job description HCL Tech - International Voice process for Banking Sector (EXPERIENCED)- 4th & 7th Mar HCL is hiring candidates who are passionate to work in an international voice...