Lead Voice

Strong 5+ years of experience in Voice & TrainingExcellent command of the English language, both spoken and written.Strong knowledge of American or neutral accent (as applicable).Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment.Proven experience in training delivery, curriculum development, and...

Lead and manage a team of customer support executives handling international voice-based operations. Monitor daily operations and ensure service levels and KPIs (AHT, FCR, CSAT, SLA) are met. Conduct regular team huddles, performance reviews, and mentoring sessions. Handle escalations, resolve customer issues efficiently, and improve satisfaction scores....

Required SkillsStrong 5+ years of experience in Voice & TrainingExcellent command of the English language, both spoken and written.Strong knowledge of American or neutral accent (as applicable).Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment.Proven experience in training delivery, curriculum...

Strong 5+ years of experience in Voice & Training Excellent command of the English language, both spoken and written. Strong knowledge of American or neutral accent (as applicable). Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment. Proven experience in training delivery, curriculum development,...

Company DescriptionAbout SutherlandArtificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

Company Description About SutherlandArtificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've created...

We are hiring candidates for a leading BPO Voice Process in Chennai location. All regional language speakers are welcome- Tamil ,Telugu , Kannada , Malayalam , and Hindi.Both freshers and experience candidates can apply. Required Candidate profileImmediate joiners preferredBasic English understanding is a plusShould be flexible to work in voice...

SPECIALIST Skill (Primary) DWP-UCC-Network Voice Location Chennai Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work...

Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure....

SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation in Chennai.Company OverviewOur client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services.Position -Non-Voice Process Executive Location - Chennai - SholinganallurJob...