Lead Trainer-Voice& Accent
7 days ago
Required Skills
- Strong 5+ years of experience in Voice & Training
- Excellent command of the English language, both spoken and written.
- Strong knowledge of American or neutral accent (as applicable).
- Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment.
- Proven experience in training delivery, curriculum development, and feedback handling.
- Exceptional presentation, facilitation, and coaching abilities.
- Good interpersonal skills and ability to work effectively with diverse teams.
- Ability to motivate, engage, and coach trainees at various skill levels.
- Experience with Learning Management Systems (LMS), MS Office, and remote training platforms.
- Flexibility to work in US shift timings and adapt to changing schedules.
- Hands-on experience facilitating training sessions tailored to B2B operational workflows.
- Hands-on experience training international customers, especially in developing soft skills and techniques for voice/accent neutralization.
What Would Be Nice to Have
- Certification in Voice and Accent training.
- Exposure to international voice processes.
Job Type: Full-time
Pay: ₹1,000, ₹1,100,000.00 per year
Work Location: In person
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