Technical Support Specialist

2 weeks ago


Noida, Uttar Pradesh, India ABI News Agency Full time ₹ 25,000 - ₹ 5,50,000 per year

Job description

Role & responsibilities:

  • At least 2-year of experience as a Remote Support Technician or similar role.
  • Bachelor or Diploma degree in Information Technology, Computer Science or equivalent.
  • Remote Support Technician in technical support. Similar Iyogi & Quattro Will Be Preferred.
  • Ability to work under pressure & ability to prioritize tasks based on urgency and importance
  • Motivation to learn new skills and technologies.
  • Good understanding of Outlook Installation, Printer Troubleshooting Similar Troubleshooting Process
  • Understanding Windows, Macintosh.
  • Good time-management skills & Great interpersonal and communication skills.

Preferred candidate profile: Experience in Remote Support US Process, Must Have Experience in Voice Process.

Job Types: Full-time, Permanent

Pay: ₹25, ₹55,000.00 per month

Benefits:

  • Food provided
  • Leave encashment

Application Question(s):

  • What is your current salary?
  • What is your salary expectation?
  • Are you comfortable with rotational week off?
  • How many years of experience do you have working in Technical sales and Support process?
  • How many years of experience do you have with Printer sale support?

Experience:

  • Technical support: 5 years (Required)
  • total work: 5 years (Required)

Work Location: In person



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