
Technical Support Specialist
2 weeks ago
Job description
Role & responsibilities:
- At least 2-year of experience as a Remote Support Technician or similar role.
- Bachelor or Diploma degree in Information Technology, Computer Science or equivalent.
- Remote Support Technician in technical support. Similar Iyogi & Quattro Will Be Preferred.
- Ability to work under pressure & ability to prioritize tasks based on urgency and importance
- Motivation to learn new skills and technologies.
- Good understanding of Outlook Installation, Printer Troubleshooting Similar Troubleshooting Process
- Understanding Windows, Macintosh.
- Good time-management skills & Great interpersonal and communication skills.
Preferred candidate profile: Experience in Remote Support US Process, Must Have Experience in Voice Process.
Job Types: Full-time, Permanent
Pay: ₹25, ₹55,000.00 per month
Benefits:
- Food provided
- Leave encashment
Application Question(s):
- What is your current salary?
- What is your salary expectation?
- Are you comfortable with rotational week off?
- How many years of experience do you have working in Technical sales and Support process?
- How many years of experience do you have with Printer sale support?
Experience:
- Technical support: 5 years (Required)
- total work: 5 years (Required)
Work Location: In person
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