Hiring Across Haldwani

4 days ago

Haldwani Kashipur Rudrapur, India IIFL Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Looking for a rewarding career opportunity? Join the Team of Champions at IIFL Finance Gold Loans. IIFL Gold Loans is expanding its footprints & for the same we are hiring Sales & Banking. Open Gold Appraiser and Customer Care Executive positions at following.

Interested candidate are requested to share their Resume on-

Locations - Across Haldwani, Rudrapur, Kashipur & Bazpur

Job Title / Designation - Gold Appraiser

Job Description -

  • To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments.
  • Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration.
  • Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal.
  • Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
  • Ensure to call customers as per CRM leads and update in the system.
  • Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers.
  • Drive cross-sell of other financial products to existing customers.
  • Ensure strong follow up for interest collections to keep NPAs in control.

Desired Candidate Profile -

  • Candidate with minimum 1 Year of sales experience from Banking & Financial Services. Gold Loan background preferred.

Job Title / Designation - Customer Care Executives

Job Description -

  • Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL.
  • Verify customers KYC & complete online registration.
  • Provide after sales service to existing customers and obtain references from them to increase customer base.
  • Provide good customer service experience while pledging / releasing /interest payment transactions etc.
  • Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business.
  • Participate in field-marketing activities to improve the brand visibility of IIFL-Gold Loan branch in the catchment areas and generate leads of prospective customers.
  • Drive cross-sell of other financial products to existing customers.
  • Adhere to standard operating procedure of the organization and maintain all important registers at branch level.
  • Ensure strong follow up for interest collections to keep NPAs in control .

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