Cluster Head
3 hours ago
Job Title:
Cluster Head – Business Loans
Department:
Business Banking / MSME Lending
Location:
Chandigarh
Job Purpose:
Drive the growth and profitability of the
business loan portfolio
within the assigned region by effectively managing sales, customer relationships, and operational excellence. The role focuses on achieving sales targets, building a high-quality loan book, ensuring timely collections, and leading a large sales team to deliver sustainable business growth.
Key Duties and Responsibilities:
- Lead business development activities to
grow the unsecured and secured business loan portfolio
. - Develop and implement strategic plans to
acquire new customers
and
retain existing clients
. - Provide
product expertise
on business loans, including CC/OD facilities, and support the team with market insights. - Collaborate cross-functionally with the
Credit, Operations, and Collections teams
to ensure smooth execution. - Track and analyze
team performance
through regular reviews, goal setting, and feedback sessions. - Ensure
timely and accurate submission
of MIS reports – daily, weekly, and monthly. - Monitor
portfolio quality
, track delinquencies, and drive timely repayments to maintain healthy asset quality. - Regularly
travel across the assigned cluster
to support business and team requirements.
Experience / Skills / Qualifications:
- Education:
Graduate / Postgraduate in Business, Finance, or related field. - Experience:
7–9 years of banking or NBFC experience with specialization in
Unsecured/Secured Business Loans
and
team management
. - Proven track record of achieving sales targets and managing large teams of
Area Managers and Relationship Officers
(team size of 50+). - Exposure to
ticket sizes of ₹25 lakh and above
.
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