Head - Human Resources

Job Description: HR Head

Years of Experience: 15+ years

Location: Chennai

Company Overview

Welcome to The Indus Valley, where innovation meets tradition in the heart of every kitchen. As a leading Chennai-based direct-to-consumer venture, we are dedicated to revolutionizing cooking with our health-focused cookware. Backed by substantial venture capital and trusted by over 10 lakh customers, we stand as Indias pioneering brand in health-first cookware—committed to promoting wellness & vitality.

Position Overview

We are seeking a dynamic and experienced HR Head to join our growing team at The Indus Valley. The HR Head will play a pivotal role in shaping people strategy, driving culture, and enabling organizational growth. This leader will own the end-to-end HR charter, ensuring that our values are deeply embedded across the company.

Key Responsibilities

1. Talent Acquisition

• Develop and execute recruitment strategies aligned with business needs.
• Drive manpower planning, budgeting, and utilization across functions.
• Manage recruitment for leadership and niche roles, ensuring strong candidate pipelines.
• Monitor recruitment metrics (time to hire, funnel efficiency, yield ratios, offer acceptance rates).

2. Learning & Development (L&D)

• Build a structured L&D framework linked to business priorities and career paths.
• Design capability-building programs across functions: leadership, technical, and behavioral skills.
• Institutionalize learning through workshops, certifications, mentoring, and cross-functional projects.
• Track learning outcomes and continuously evolve training effectiveness.

3. Performance Management

• Align organizational objectives with individual goals using OKRs.
• Manage fair and transparent appraisals, Performance Improvement Plans (PIPs), and salary revisions.
• Strengthen a feedback-driven culture by training managers in effective performance conversations.

4. Retention & Engagement

• Develop retention strategies by understanding motivators, career aspirations, and market benchmarks.
• Conduct regular engagement surveys and implement action plans for improvement.
• Enhance recognition and R&R programs to celebrate performance, innovation, and collaboration.
• Partner with managers to proactively identify and address attrition risks.

5. Culture & Organization Development

• Champion The Indus Valley culture ("One Team – One Goal"), embedding values into all HR processes.
• Design structures and processes that encourage agility, collaboration, and ownership.
• Define career paths, role clarity, and promotion criteria for all levels.
• Conduct regular benchmarking of HR practices to keep the organization future-ready.

6. Compliance & Policy Development

• Collaborate with compliance vendors to manage compliance requirements for HQ and warehouses.
• Draft, communicate, and update HR policies in line with Indian labor laws and business needs.
• Build HR SOPs to ensure operational efficiency and compliance discipline.

7. Compensation & Benefits

• Structure competitive C&B frameworks aligned with industry standards and internal equity.
• Oversee payroll processing with accuracy, timeliness, and compliance.
• Regularly review employee benefits to improve satisfaction and wellness.

8. Team Management & Leadership

• Lead, mentor, and inspire the HR & Admin team.
• Build succession pipelines and strengthen functional capabilities.
• Conduct daily/weekly check-ins with the team to monitor priorities and provide guidance.

9. Retail & Warehouse HR Operations

• Oversee recruitment, onboarding, performance, and engagement of retail and warehouse staff (including contract workforce).
• Ensure compliance with labor laws, vendor agreements, and workplace policies across warehouse and retail operations.
• Mediate disputes, manage grievances, and implement mechanisms for timely resolution.
• Train managers and supervisors in handling conflicts and workforce issues professionally and respectfully.
• Standardize HR practices across warehouses and retail outlets to ensure fairness, consistency, and compliance.

Qualifications

• Bachelor's degree in HR / related field; Master's degree preferred.
• 15+ years of progressive HR experience, with at least 5 years in a leadership role.
• Proven track record of building HR functions in high-growth/startup environments.
• Strong knowledge of Indian labor laws, HR compliance, and best practices.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced, and culture-driven organization.

Why Join Us?

At The Indus Valley, the kitchen is the heart of the home—and people are the heart of our company. As HR Head, you will:

• Shape the culture of a pioneering, health-first D2C brand.
• Build learning and growth journeys that empower every employee.
• Drive retention and engagement to make TIV a great place to work.
• Lead a passionate team committed to excellence, collaboration, and innovation.

Be part of our journey to revolutionize kitchens and workplaces alike.