Relationship Manager-Business Banking-Affluent-AFFLUENT-Relationship Manager

12 hours ago

Haryana, India Kotak Mahindra Bank Full time ₹ 8,00,000 - ₹ 24,00,000 per year
Description

Role:

  • Develop new and expand existing, HNI Customer relationships for Priority Business by in-depth profiling of the client to identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group
  • Generate business across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness
  • Formulate and implement the sales plan to acquire new HNI clients and increase the customer base
  • Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience  
  • Use investment expertise to conduct client portfolio reviews and showcase products as per clients requirements
  • Ensure client contact ability at all times though regular connect with them in weekly/ monthly calls
  • Resolve client queries for the managed book within the specified TAT
  • Plan and conduct special sales initiatives and events for prospective and existing clients
  • Endure adherence to all bank and regulatory processes at all times

Job Requirement:

  • Aptitude to deliver high quality customer service by using organization and interpersonal skills
  • Decision making skills with strong sense of ownership 
  • Ability to work under pressure
  • Experience in building and maintaining HNI customer relationships

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