Associate Relationship Manager

3 weeks ago

Gurgaon Haryana, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree Associate Relationship Manager - Affluent-AFFLUENT-Service - Non Branch Banking Principal Responsibilities Handle personalized service requests of Affluent Solitaire customers and deliver TAT Ensure strict adherence to regulatory requirements for Affluent customer segment Coordinate with internal teams - CPC RPC Investment desks for execution of service requests of Affluent customers Manage complaints and ensure resolution within TAT Ensure higher customer wallet share through service to sales cross-sell and deepening of banking relationship Deliver performance on service-quality scorecard Visit Customers for service related and profilers Skills and Requirements Excellent communication skills with customer service orientation Courteous patient and polite Team player Knowledge of Microsoft Excel Understanding of banking norms and processes Minimum qualification - Graduate

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    1 week ago

    haryana, India SmartQ Full time

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    6 days ago

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