Process Trainer- US Healthcare

4 days ago


Chennai, Tamil Nadu, India Exasoft Full time

Exasoft is actively recruiting for a
Senior Process Trainer
with specialized experience in the
US Health Payer domain
. Please prioritize sourcing candidates who match the following mandatory requirements:

Position:
Senior Process Trainer

Industry Domain:
US Healthcare Payer / Claims Processing & Adjudication
(Mandatory)

Years of Experience:
3+ years in training

Work Location:
Coimbatore or Chennai
(On-site)

Notice Period:
Immediate to 30 days only

Salary Budget:
Up to ₹12 LPA (Fixed)

Key Notes:

  • Candidates
    must
    have direct experience in
    US Healthcare Payer operations, Claims Processing, and/or Adjudication
    .
  • Only profiles within the specified notice period and salary range may be submitted.

In these roles, you will be responsible for:

  • Conducting/managing domain, process, compliance and refreshers training programs (as applicable).
  • Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars.
  • Developing/managing content (SOPs and training materials) as per NTT/client standards.
  • Evaluating impact on business by measuring training effectiveness (feedback on training, performance during training and on the job performance).
  • Reporting training progress and training dashboards to management.

Requirements for this role include:

  • Overall 5+ year(s) of experience in BPO- US Healthcare Claims processing/Adjudication domain. The candidate will be training Grade 5 & Grade 6 new hires on how to adjudicate / process medical claims and dental claims and process training.

Work shifts for this position will be scheduled between Monday-Friday (IST):

  • Shift 6 PM to 4 AM.

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