Process Trainer- US Healthcare
4 days ago
Exasoft is actively recruiting for a
Senior Process Trainer
with specialized experience in the
US Health Payer domain
. Please prioritize sourcing candidates who match the following mandatory requirements:
Position:
Senior Process Trainer
Industry Domain:
US Healthcare Payer / Claims Processing & Adjudication
(Mandatory)
Years of Experience:
3+ years in training
Work Location:
Coimbatore or Chennai
(On-site)
Notice Period:
Immediate to 30 days only
Salary Budget:
Up to ₹12 LPA (Fixed)
Key Notes:
- Candidates
must
have direct experience in
US Healthcare Payer operations, Claims Processing, and/or Adjudication
. - Only profiles within the specified notice period and salary range may be submitted.
In these roles, you will be responsible for:
- Conducting/managing domain, process, compliance and refreshers training programs (as applicable).
- Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars.
- Developing/managing content (SOPs and training materials) as per NTT/client standards.
- Evaluating impact on business by measuring training effectiveness (feedback on training, performance during training and on the job performance).
- Reporting training progress and training dashboards to management.
Requirements for this role include:
- Overall 5+ year(s) of experience in BPO- US Healthcare Claims processing/Adjudication domain. The candidate will be training Grade 5 & Grade 6 new hires on how to adjudicate / process medical claims and dental claims and process training.
Work shifts for this position will be scheduled between Monday-Friday (IST):
- Shift 6 PM to 4 AM.
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