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Employee Relations Executive
2 weeks ago
Employee & Org Data Management Senior Analyst (Career Level 10)
Job Purpose
Provide deep expertise in Employee & Organizational Data Management processes to solve complex workforce management problems. Lead and manage a team, ensuring smooth operations and adherence to company policies and safety practices.
Key Responsibilities
- Deliver repeatable, measurable operations with clear process adherence.
- Maintain and improve measurement systems and process metrics (SLA, OLA, KPI).
- Liaise with Service Management to report client performance measures.
- Plan, implement, and monitor volume allocation strategies across teams/resources.
- Motivate team members, assess performance, and support hiring and training.
- Communicate company goals, safety practices, deadlines, and policy changes.
Education & Qualifications
- Essential: Bachelors degree in any discipline.
- Desirable: HR Domain Certification, knowledge and experience in SuccessFactors Employee Central Module.
Experience
Essential:
6–7 years of industry experience.
- 4+ years of Employee & Org Data Management Processes.
- 1+ years of team handling experience.
- Experience working on HCM systems.
- Client/stakeholder engagement in an outsourcing environment.
