Sales Coordinator
6 days ago
Role & responsibilities
- Maintain and update sales records, customer databases, and inquiry trackers.
- Follow up with clients for quotations sent, pending approvals, and payment collection if required.
- Liaise with the operations and documentation teams to ensure timely shipment execution and service delivery.
- Assist the sales team in preparing presentations, proposals, and reports for management.
- Track ongoing shipments and update customers on the current status.
- Support in preparing MIS reports, monthly sales summaries, and performance analysis.
- Handle customer queries and ensure quick turnaround and satisfaction.
- Coordinate with pricing and overseas agents to obtain competitive rates and service solutions.
- Ensure all documents, quotations, and communication are properly filed and accessible.
Preferred candidate profile
- Excellent communication and interpersonal skills.
- Strong coordination and follow-up ability.
- Good knowledge of freight forwarding operations (Air/Sea/Export/Import).
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
- Ability to work under pressure and meet deadlines.
- Strong attention to detail and organizational skills.
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