Reservations Assistant
1 day ago
Company Description
The Windflower Resorts & Spa offers a serene, relaxing retreat across its scenic locations in Bangalore, Mysore, Bandipur, Coorg, and Vythiri. Renowned for world-class hospitality, the resort provides tranquil and luxurious experiences that connect guests with nature. At Windflower, we prioritize delivering exceptional service and making every guest's stay memorable. Join a team passionate about creating unique and rejuvenating travel experiences.
Role Description
This is a full-time, on-site role for a Reservations Assistant located in Salcette. The Reservations Assistant will be responsible for managing guest reservations, maintaining accurate records, and providing prompt and professional service. Day-to-day tasks include handling customer inquiries, coordinating with various departments, assisting in implementing sales strategies, and ensuring seamless communication with clients to enhance guest satisfaction.
Qualifications
- Proficiency in Reservations and Reserves management to handle bookings efficiently
- Strong Communication and Customer Service skills to foster positive guest interactions
- Basic understanding of Sales strategies to support upselling and revenue goals
- Attention to detail and organizational skills
- Problem-solving capabilities and ability to work collaboratively in a team environment
- Proficiency in reservation or property management software is a plus
- Prior experience in the hospitality industry, preferably in reservations, will be an advantage
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