IT ERP Program Manager

POSITION TITLE: IT JD Edwards & Oracle PROGRAM MANAGER (Immediate joiner)

LOCATION: BANGALORE

Job Description:
We are seeking a results-driven ERP Program Manager with strong JD Edwards EnterpriseOne (E1) expertise to lead the design, delivery, and sustainment of company's E1 roadmap. You will own execution across upgrades to (and code-current on) Release 9.2, platform stability, integrations, and data lifecycle optimization—ensuring the ERP meets business objectives and compliance expectations in a regulated (GxP) environment.

Responsibilities: Program/Project Delivery & Governance

• Own end-to-end delivery of E1 projects (rollouts, upgrades, enhancements), driving scope, timeline, cost, risks, and stakeholder communication
• Define and track business case & KPIs (performance, stability, adoption), reporting to IT leadership and business sponsors.
• Lead budgeting, vendor SOWs, and delivery oversight for system integrators and tool vendors. E1 Platform Management (9.2, UX & Extensibility)
• Orchestrate 9.2 upgrades and code-current cadence (incl. 64-bit considerations), minimizing retrofit through UX One/UDOs and configuration-over-customization.
• Champion UX One role-based pages and UDOs (watchlists, grid formats, personal forms) to improve user experience and reduce technical debt. CNC & Change Management
• Coordinate CNC administration with internal/hosting teams (environment strategy, security, Server Manager, package build/deploy, ESU/ASU cadence).
• Govern OMW roles & allowed actions and enforce change controls across Dev/Test/Prod.
• Monitor SLAs for availability, performance, capacity, and audit readiness with hosting partners. Integrations & Automation
• Design and lead system integrations using E1 Orchestrator (REST) and approved frameworks (AIS/BSSV/REST); coordinate with adjacent platforms (e.g., Salesforce CRM, analytics).
• Promote process automation and event-driven patterns leveraging Orchestrator. Page 1 of 3 Data Lifecycle, Performance & Reliability
• Drive data archiving/purge strategy to optimize performance and manage risk, following Oracle purge controls and proven JDE archiving practices.
• Oversee performance tuning (UBEs, indexes, batch schedules) and resilience (job queues, monitoring, incident/problem mgmt). Quality, Compliance & CSV (GxP)
• Embed CSV deliverables across the lifecycle (requirements traceability, risk assessments, test protocols, change controls)
• Ensure security & data integrity practices (role design, SoD considerations, audit trails) and support inspections/audits. People Leadership & Communication
  Lead and mentor internal/external team members (functional, technical, CNC); set objectives and ensure delivery excellence.
• Provide executive-ready communication, clear stakeholder updates, and business change management.

Qualifications:

• Bachelor's degree in Computer Science/Engineering/IT (or equivalent experience).
• 10+ years in ERP (with deep JD Edwards E1 exposure) and 5+ years leading projects/vendor delivery.
• Strong knowledge of E1 architecture with CNC coordination (environments, security, Server Manager, package build/deploy, ESU/ASU).
• Proven success delivering 9.2 upgrades/code-current programs and optimizing functional solutions with minimal customization via UX One/UDOs.
• Experience with integration patterns for E1 (AIS/BSSV/REST) and Orchestrator-based automation.
• Solid grasp of ERP data model & file relationships and performance tuning for large E1 footprints.
• Demonstrated delivery in regulated (GxP) environments with CSV/GAMP-5 practices.
• Excellent stakeholder communication, risk/budget management, and cross-functional leadership.

Good To Have:

• Experience with Cloud platforms like OCI and Azure.
• Experience working key enterprise applications like CRM(Salesforce),Power BI
• Strong analytical and problem-solving skills.
• Service-minded attitude and effective communication skills.
• Ability to work in globally distributed virtual teams.
• Flexibility to adapt to changing priorities in high-pressure environments.
• Experience working in international production environments.
• Proficiency in Microsoft Office Products.

Benefits: Exciting and challenging opportunity in a growing global company.

• Work with IT professionals worldwide.
• Influence your job role and contribute to strategic IT initiatives.
• Flat organizational structure and open communication lines.
• Strong focus on training and development.
• Competitive salary and benefits package.