Principal IT Technologist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeMedtronic is hiring a Principal SAP Concur Administrator. This role is responsible for the overall management, optimization, and strategic direction of an organization's Concur platform, which includes travel, expense, and invoicing modules.

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

Responsibilities may include the following and other duties may be assigned:

System Administration and Configuration:

• Optimizing the Concur Travel, Expense, and Invoice systems to align with organizational objectives and streamline processes.

• Applying expertise to customize workflows, expense types, and policy settings within Concur.

• Conducting detailed requirement gathering sessions with key stakeholders and translating these into actionable configurations.

• Configuring system settings and policies to align with company needs and compliance requirements.

• Managing user profiles, permissions, and relationships within the system.

Integration and Data Management:

• Collaborating with travel experts and finance teams to ensure effective integration of Concur modules with other financial systems and ERP solutions.

• Managing and analyzing reports generated from the Concur platform.

User Support and Training:

• Providing support and ongoing optimization of the system based on user feedback and evolving business needs.

• Conducting training sessions to ensure users understand the system's capabilities and best practices.

• Assisting employees with questions about the Concur system and providing guidance on expense procedures.

• Troubleshooting technical issues and providing support to end-users.

• Ensuring the system is running smoothly and efficiently.

Compliance and Policy Management:

• Enforcing compliance policies and ensuring expense policies align with company guidelines.

• Managing and maintaining Concur settings and policies to ensure accurate expense reporting and adherence to travel guidelines.

Support and Troubleshooting:

• Actively participating in testing phases, identifying and resolving issues to ensure a smooth deployment.

• Troubleshooting user issues and system problems related to expense submissions.

• Creating, tracking, and resolving support cases with SAP Concur, serving as an Authorized Support Contact (ASC).

Strategic Initiatives:

• Managing sites to address Concur product enhancements and drive a positive user experience.

• Driving process improvements to optimize workflow and increase efficiency.

  Required Knowledge and Experience:

• Consults with business stakeholders to understand and evaluate current business processes and identify complex business problems and needs turning those needs into system requirements.

• Provides technical expertise for system functional specifications and deploys new and current systems, processes and procedures in a cost effective manner.

• May configure system settings and options; plan and execute unit, system, and integration testing to meet business requirements.

• May lead cross-functional linked teams to address business or systems issues.

Must Have Qualifications

• Requires a bachelor's degree in a related field or equivalent work experience.

• Experience in administering Concur Travel and Expense for a public company is often sought, with additional experience in Concur Invoice being a plus

• Knowledge of Concur integrations with SAP ERP systems is essential.

• Strong communication and collaboration skills are crucial

• Proficiency in Microsoft Office Suite, especially Excel, is generally expected.

• Familiarity with Concur reporting platforms, such as Cognos, and audit processes is beneficial.

• Certification in Concur or related financial systems can be advantageous.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

---