
Product Support Engineer
2 weeks ago
Skillset needed: Good Communication. Able to arrange a call with the customer and discuss the issues/resolutions Knowledge of Java/SQL/XML for debugging Good Analytical and problem solving skills Experience/Knowledge of FCC or any other Finastra product will be an advantage Experience level 2 to 6 years on product service/Customer support
(1.) To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) ornew developments based on businessor client requirements as well as from the functional and technical team of HCL on the project.
(2.) To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.
(3.) To interact with the customer and internal teams to gather requirements for development purposes.
(4.) To perform activities related to enhancement creation of documents for CMMi and client requirements
(5.) To provide technical guidance to junior developers
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Production Support Engineer
1 week ago
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Production Support Engineer
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Sr Product Support Engineer
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Production Support
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Product Support Engineer Clinical
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Senior Manufacturing Engineer
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Production Support Engineer
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Hyderabad, Telangana, India Zeta Global Full time ₹ 9,00,000 - ₹ 12,00,000 per yearProgrammatic Support Engineer Product SupportJob Description :support team responsible for providing technical assistance to zeta clients and internal business functions.This is a customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communication skills.Answering questions from...
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MAC Support Engineer
1 week ago
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