Client Growth Specialist ELEVATOR Industry
3 days ago
Company Description
EON Elevators Pvt Ltd, with its head office in Basaveshwarnagar, Bangalore, has nine years of experience in sales, solutions, installation, and service within the elevator industry. They provide services for residential, commercial, and industrial elevator systems including Traction Machine Room (MR) Elevator, Traction Machine Room Less (MRL) Elevator, and Hydraulic Elevator. EON Elevators also offers maintenance services across their branches in Electronic City, Udupi, Vijayawada, and Davanagere.
Role Description
This is a full-time on-site role for a Client Growth Specialist located in Bengaluru. The Client Growth Specialist will be responsible for engaging with clients to understand their needs, ensuring customer satisfaction, and providing top-notch customer service. They will also be tasked with managing customer experiences and relationships to drive growth and retention. Other responsibilities include addressing client queries, resolving issues, and maintaining detailed records of customer interactions.
Qualifications
- Strong Interpersonal Skills and Communication skills
- Customer Satisfaction and Customer Service skills
- Expertise in enhancing Customer Experience
- Ability to manage client relationships effectively
- Excellent problem-solving and conflict resolution skills
- Experience in the elevator industry is a plus
- Bachelor's degree in Business Administration, Marketing, or a related field
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