Trainer-Domestic

2 weeks ago

Bengaluru, Karnataka, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Trainer to join our team in the domestic sector. The ideal candidate will have 3 to 6 years of experience in training and development, with excellent communication and interpersonal skills.

Roles and Responsibility

  • Develop and deliver high-quality training programs to enhance employee skills and knowledge.
  • Conduct needs assessments to identify training gaps and develop targeted solutions.
  • Collaborate with subject matter experts to create engaging and interactive training content.
  • Evaluate training program effectiveness and recommend improvements.
  • Provide coaching and mentoring to junior trainers and employees.
  • Stay updated with industry trends and best practices in training and development.

Job Requirements

  • Proven experience in training and development, preferably in a BPO or call centre environment.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to design and deliver effective training programs.
  • Strong analytical and problem-solving skills.
  • Experience with adult learning principles and instructional design methodologies.
  • Familiarity with e-learning platforms and authoring tools.

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