Front Office Assistant-Female

3 days ago

Perumbavoor, Kerala, India Kawma international LLP perumbavoor Full time ₹ 13,000 - ₹ 20,000 per year

Key Responsibilities:

  • Greet and assist walk-in students and visitors in a professional and friendly manner
  • Make outbound calls to prospective students from leads provided
  • Provide course information, admission criteria, and respond to inquiries via phone, email, and in person
  • Follow up with interested candidates to convert inquiries into admissions
  • Schedule counseling sessions and coordinate with the admissions or academic team
  • Maintain student inquiry logs and update records in the CRM system
  • Support the admissions team in processing application forms and required documents
  • Ensure the reception area is clean, welcoming, and organized
  • Handle incoming calls and direct them to the appropriate department
  • Assist with general administrative and clerical tasks

Required Qualifications:

  • Minimum a degree in any field is preferred
  • 1–2 years of experience in front desk, telecalling, or admissions support (Freshers with good communication skills can also apply)
  • Good spoken communication in English and Malayalam (or local language)
  • Basic computer knowledge (MS Office, email, data entry)
  • Confident, polite, and customer-focused personality
  • Ability to handle multiple tasks efficiently

Preferred Skills:

  • Experience in educational institution or admission-related roles
  • Familiarity with student databases or CRM tools
  • Positive attitude with problem-solving ability

Working Hours:

  • Monday to Saturday, 9:00 AM – 6:00 PM (adjust as per your need)

Job Type: Full-time

Pay: ₹13, ₹20,000.00 per month

Application Question(s):

  • Are you located in Muvattupuzha or Near By Perumbavoor, Kerala?
  • Are you located in Aluva or Near By Perumbavoor, Kerala?
  • Are you located in Kothamangalam or Near By Perumbavoor, Kerala?

Language:

  • Malayalam (Required)
  • English (Preferred)

Location:

  • Perumbavoor, Kerala (Preferred)

Work Location: In person

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